Customer Service Experience Role

1 week ago

Singapore beBeeCustomerService Full time $2,500 - $4,500

Job Overview

We are seeking a highly skilled Customer Service Representative to handle in-bound calls and email requests for general enquiries. As a key member of our team, you will be responsible for delivering exceptional customer service experience.

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow established protocols when handling different topics.
  • Identify customers' needs, clarify information, research every issue, and provide solutions.

To excel in this role, you will need excellent communication skills and the ability to work effectively in a fast-paced environment.

Key Requirements:

  • Minimum GCE O levels/N Levels/Diploma in any discipline.
  • Good communication and interpersonal skills.

This is an excellent opportunity to gain experience in a dynamic call centre environment while working with a professional team.

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