
Gallery Experience Manager
2 weeks ago
**Gallery Team Member Position**
This role is an excellent opportunity for a customer-focused professional to join our team and contribute to creating a welcoming and professional environment for all visitors.
The successful candidate will play a vital part in assisting with the smooth operation of the gallery, providing exceptional visitor support, and contributing to the upkeep of the space. This position requires the ability to multitask, prioritize tasks effectively, and maintain high levels of visual appeal.
Key Responsibilities:
- Assist with opening and closing procedures, ensuring seamless transitions of operations.
- Maintain the gallery's appearance, ensuring it remains neat and organized at all times.
- Support logistics for gallery displays and product samples, including setup and takedown.
Visitor & Client Support:
- Greet visitors, attend to their inquiries, and provide information about products on display.
- Offer expert advice on gallery layout and assist with navigation.
Administration & Coordination:
- Manage appointment bookings, calls, and emails, maintaining accurate records and communication.
- Maintain records of client visits and sales leads, providing valuable insights for future marketing efforts.
Gallery Events:
- Support the setup and takedown of events and gallery tours, ensuring a smooth and efficient experience.
- Assist with guest registration, refreshments, and general hospitality, providing exceptional customer service.
- Provide logistical support during client events, ensuring timely delivery and execution.
Requirements:
- O Levels or equivalent qualification
- 1 year experience in customer service or hospitality environment
- Friendly, professional, and client-oriented with strong communication skills
- Organized, detail-oriented, and able to multitask effectively
- Proficient in Microsoft Office; knowledge of design software or CRM is a plus
Working Hours:
- 4 weekdays (8:30 AM - 5:30 PM)
- Saturdays (8:30 AM - 4:30 PM)
- Sundays (9:30 AM - 4:30 PM)
- One off day on a weekday
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