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Customer Liaison Specialist
3 weeks ago
Job Overview:
Supporting customers is at the heart of this role. As a key liaison between our organization and its clients, you will be responsible for addressing enquiries and facilitating transactions to meet customer needs.
Key Responsibilities:
- Process sales orders efficiently
- Resolve customer concerns in a timely manner by actively listening to their issues and providing effective solutions
- Foster strong relationships with customers through regular communication and issue resolution
- Collaborate with internal teams to ensure seamless customer experiences
Required Skills and Qualifications:
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong problem-solving and analytical skills to effectively resolve customer issues
- Proficiency in customer relationship management software
Education:
A bachelor's degree in any field is preferred; however, relevant experience can be considered in lieu of education.