Customer Liaison Specialist

24 hours ago

Singapore beBeeCustomerLiaison Full time

Job Title: Customer Liaison Specialist ">

Job Description:

This role involves building strong relationships with customers to deliver exceptional service. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support across various channels.

Responsibilities:

  • Respond to customer inquiries via phone, email, and in-app messaging.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Provide product information and recommendations to enhance the customer experience.
  • Collaborate with internal teams to ensure seamless customer support.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in customer-facing roles, preferably in sales or customer service.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work in a fast-paced environment with multiple priorities.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive team environment.

Working Conditions:

  • Full-time position with a 5-day workweek.
  • Flexible working hours between 8am and 1pm (EST).

Apply Now: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application with your resume and a cover letter.

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