Senior Technical Leadership Role

2 weeks ago


Singapore beBeeTechnical Full time $80,000 - $120,000
Job Title: Technical Leadership Position

This is a senior-level technical leadership position that requires strong expertise in IT service desk management, team leadership, and problem-solving.

  • Minimum 5 years of experience in IT service desk management with at least 3 years as a team lead leading approximately 10-15 engineers.
  • Diploma in computer science, IT or related field.
  • Proficiency in Windows OS, Active Directory, corporate network, and common hardware/software troubleshooting for Windows laptops.
  • Expertise in macOS, iOS device management, and troubleshooting.
  • Strong proficiency in Microsoft 365 applications and services, as well as Microsoft Azure.
  • Experience with endpoint protection solutions such as web proxy, remote browser isolation, and endpoint detection & response solutions.
  • Familiarity with meeting room video conferencing and AV solutions and troubleshooting.
  • Proficiency in using ESM tools such as ServiceNow.
Required Skills and Qualifications:
  • Team Collaboration
  • Service Orientation
  • Video Conferencing
  • Troubleshooting
  • Asset Tracking
  • Interpersonal Skills
  • Multitasking Skills
  • VIP
  • Service Desk
  • Time Management
  • Windows
  • AV
  • Team Lead
  • ITIL
  • Customer Service
Benefits:

This role offers a unique opportunity to work in a dynamic environment and contribute to the growth and success of our organization.

Others:

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.



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