Senior Leadership Position

1 week ago

Singapur, Singapore Marina Bay Sands Full time

Job Responsibilities

As a Senior Manager at Marina Bay Sands, you will be responsible for leading and developing a high-performing team to drive business growth from defined target markets.

  • Develop and implement effective sales strategies to achieve business objectives.
  • Build and maintain strong relationships with customers, stakeholders, and team members to drive collaboration and knowledge sharing.
  • Take ownership of personal and professional development, staying up-to-date with industry trends and best practices.
  • Operate effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Collaborate with cross-functional teams to achieve business objectives and drive organizational growth.
  • Protect the integrity and reputation of Marina Bay Sands and its team members.

Customer Engagement and Relationship Management

  • Develop and execute customer engagement strategies to drive increased awareness and visitation to Marina Bay Sands.
  • Grow and maintain a specific assigned book of business through personalized sales engagement and relationship management.
  • Develop strong professional relationships with customers to drive incremental visitation and revenue growth.
  • Ensure excellent customer experience is the focal point of customer touchpoints and interactions.
  • Manage relevant budgets and complimentary initiatives to ensure desired customer profitability and margin.

Strategic Planning and Implementation

  • Develop a deep understanding of the demographics, culture, behaviors, and competitive landscape in each target market to inform business strategies.
  • Assist in the timely implementation of market-specific initiatives with clear, measurable targets and assigned ownership.
  • Contribute to collaborative strategic planning processes to identify opportunities that drive optimal growth and profitability for Marina Bay Sands.

Job Requirements

Values and Attributes

  • Highly motivated, self-manageable, and sales-driven in a collaborative work culture.
  • Customer-centric and service-oriented, focused on hospitality and the customer experience.
  • Proven organizational skills and time management capability.
  • Adept at balancing the need for multi-tasking and prioritization of tasks.
  • Embrace challenges and overcome obstacles with a positive attitude.
  • Possess the ability to handle conflicts and solve problems in a culturally diverse environment.
  • Champion a culture of collaboration, learning, and adaptability amongst team members.
  • Seek continuous learning and improvement in personal and professional capacities.

Background and Skills

  • University degree preferred.
  • Extensive experience in sales, business development, relationship marketing, hospitality, or related fields.
  • Fluency in English and another Asian language required, with Mandarin, Japanese, Thai, Tagalog, Vietnamese, and Hindi languages viewed favorably.
  • Proficient in basic Microsoft software, including Word, Excel, Outlook, and PowerPoint.

Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.

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