Customer Experience Team Lead

Job Title: Customer Experience SpecialistWe are seeking a skilled professional to manage our service desk team and deliver exceptional customer outcomes.The ideal candidate will have experience in leading a service desk team and possess strong technical skills to support various devices and software.Key Responsibilities:Manage the service desk team to...

**Responsibilities**: - Lead a team of Admin Executives to deliver highest standard of customer service and excellent levels of customer satisfaction - Disseminate timely information to team members to ensure accurate and updated policy and information is conveyed to customers - Handle escalated calls and resolve customer requests/ complaints in an...

**Resident Management** - Assist GM in business development duties, such as attending to incoming leads and outreaching to new leads, with follow up actions and tracking - Assist in nurturing and retention of residents in Core collective - Conduct on-boarding of residents in accordance with SOPs and in a timely manner - Conduct regular timely check-ins with...

Aftersales Customer Experience Leadership Role">We are seeking a seasoned professional to lead our aftersales customer experience efforts. Key responsibilities include overseeing the day-to-day operations, providing guidance and support to ensure exceptional customer satisfaction. About the Position This is an excellent opportunity for a dedicated...

Job DescriptionWe are seeking a highly skilled and experienced Customer Experience Manager to oversee our aftersales customer service operations. The ideal candidate will have a strong background in the automotive industry and excellent problem-solving, analytical, and communication skills.Key Responsibilities:Oversee day-to-day aftersales customer service...

**Resident Management** - Assist GM in business development duties, such as attending to incoming leads and outreaching to new leads, with follow up actions and tracking - Assist in nurturing and retention of residents in Core collective - Conduct on-boarding of residents in accordance with SOPs and in a timely manner - Conduct regular timely check-ins with...

Job OverviewThe Customer Service Ambassador role is a pivotal position in delivering exceptional customer experiences.We are seeking a highly skilled and motivated individual to lead the frontline operation team, providing outstanding service to our customers.Leads the frontline operation team to provide top-notch customer dining experiences.Serves as a...

Job SummaryWe are seeking a highly skilled and motivated Customer Experience Lead to drive the service delivery for assigned accounts. This is an excellent opportunity for a results-driven individual to make a significant impact in customer satisfaction and business growth.Key Responsibilities:Lead and manage the service delivery for assigned accounts,...

Customer Experience Lead About the Role: To drive business growth through exceptional customer experiences, fostering a culture of loyalty and delivering high-quality sales and profit results. Key Responsibilities:

**ABOUT OUR COMPANY** FIRST is a leading global brand experience agency with teams in New York, Los Angeles, London, Dublin, Singapore and Hong Kong. Some of the world’s most recognized companies trust us to develop strategies, and design, plan and produce engaging events. FIRST clients span many industries including financial services, aerospace,...