Technical Sales Specialist

Technical Sales Specialist - Ductwork Systems

We are seeking a seasoned technical sales specialist to spearhead the promotion of our comprehensive range of ductwork systems. This pivotal role requires a deep understanding of process exhaust ductwork principles, strong problem-solving skills, and a proven track record in technical sales support within the building construction or process exhaust ductwork industry.

Key Responsibilities:

• Provide expert technical guidance on our extensive portfolio of ductwork products and solutions.
• Conduct thorough assessments of customer needs and project requirements to recommend optimal ductwork configurations and solutions.
• Deliver compelling technical presentations, demonstrations, and training sessions to educate and influence key stakeholders on the advantages of our products.

Sales Strategy and Execution:

• Develop and execute strategic sales plans aligned with company objectives to achieve sales targets and expand market presence.
• Identify and cultivate relationships with key decision-makers, influencers, and stakeholders in target industries, including contractors, engineers, architects, and facility managers.
• Proactively prospect for new business opportunities, qualify leads, and convert prospects into loyal customers through effective sales techniques and relationship building.

Customer Relationship Management:

• Build and maintain strong, long-term relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Act as a trusted advisor to customers, providing technical support, troubleshooting assistance, and solutions to meet their evolving needs.
• Collaborate closely with customers to understand their feedback, concerns, and challenges, and facilitate timely resolutions to enhance customer loyalty.

Project Coordination and Support:

• Partner with internal departments (e.g., engineering, operations, logistics) to coordinate project execution from initial inquiry through to delivery and installation.
• Provide project management oversight, ensuring compliance with technical specifications, quality standards, and contractual obligations.
• Conduct site visits, inspections, and technical reviews to support project implementation and address customer requirements effectively.

Market Analysis and Product Development:

• Stay informed about industry trends, market dynamics, competitor activities, and regulatory changes impacting the process exhaust ductwork and ductwork sector.
• Provide valuable market insights and feedback to support product development initiatives, pricing strategies, and marketing campaigns.
• Collaborate with the product management team to identify opportunities for product enhancements, new features, or customizations based on customer feedback and market demand.

Requirements:

• Bachelor's degree in Mechanical Engineering, Sales, Business Administration, or a related field; advanced technical certifications or master will be added advantages.
• At least 4 years of successful experience in technical sales, with a strong emphasis on process exhaust ductwork systems, ductwork solutions, or related products.
• Deep technical knowledge of process exhaust ductwork principles, ductwork design, airflow dynamics, and building construction practices.
• Proven ability to achieve and exceed sales targets, manage complex sales cycles, and negotiate contracts effectively.
• Exceptional communication, presentation, and interpersonal skills with the ability to articulate technical concepts clearly and persuasively.
• Proficiency in CRM software (e.g., Salesforce), Microsoft Office Suite (Word, Excel, PowerPoint), and other sales management tools.

Benefits

• Regular working hours: 8:30 am to 6 pm (5 days a week)
• 14 to 18 days annual leave
• Insurance coverage
• Yearly performance bonus

Tell employers what skills you have

• HVAC Services
• Airflow
• Construction
• HVAC Facilities
• Dynamics
• HVAC Controls
• Cross-functional Team Collaboration
• Product Roadmapping

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