Senior Officer, General Insurance Specialist

2 months ago


Singapur, Singapore United Overseas Bank Full time

About United Overseas Bank

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We offer a range of products and services, including deposit, insurance, secured and unsecured loans, investment, and wealth advisory services.

Personal Financial Services

We design and provide products and services that empower our customers to enjoy greater banking convenience while extracting more value from their money. Our focus is on promoting and developing healthy saving and investment practices across generations.

Job Responsibilities

As a General Insurance specialist within the telesales team, you will be fully involved in introducing various insurance plans to meet the financial protection needs of UOB's existing customers. Your specific responsibilities will include:

  • To actively make outbound calls to present General Insurance products (Hospital/Accident/Critical Illness) to UOB customers
  • To proactively highlight the unique selling features of every insurance plan
  • To understand customer concerns and address their needs through active listening
  • To handle customer objections professionally and conduct sales calls in a persuasive and engaging manner to ensure closure
  • To consistently meet and exceed sales targets set by management
  • To apply diligence and integrity in the selling process to ensure sales calls are conducted in accordance with the bank's quality assurance standards

Job Requirements

To succeed in this role, you will need to possess:

  • Highly persuasive and comfortable with handling customer objections
  • Ability to thrive in a fast-paced environment and consistently meet or exceed sales targets
  • Strong ability to transition from selling one product to another with ease
  • Willingness to learn and apply new techniques to improve skillsets
  • Preferably certified with BCP and PGI
  • Graduates without experience are welcome to apply (training provided)


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