Mixologist and Hospitality Professional

15 hours ago


Singapore Marina Bay Sands Full time

Company Overview:

Marina Bay Sands is a premier luxury destination in Singapore, offering unparalleled service and amenities to its guests.

Salary:

The estimated salary for this position is SGD 45,000 - 60,000 per annum, depending on experience.

Job Description:

We are seeking a highly skilled and experienced Mixologist and Hospitality Professional to join our team at Marina Bay Sands. As a key member of our bartending team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Responsibilities:

  1. Maintain complete knowledge of all menu items, including cocktails, beers, wines, and non-alcoholic drinks.
  2. Attend line-ups with other staff to review daily information and plan for the day's business.
  3. Check own grooming and attire standards before starting work.
  4. Meet with captains and managers to review daily specials and out-of-stock items, and ensure that other staff members are aware of any changes.
  5. Communicate closely with captains and service attendants to ensure high-quality service is achieved.
  6. Assist other bartenders and service attendants as needed.
  7. Perform work and side duties in accordance with departmental procedures.
  8. Maintain storage areas with proper supplies, organization, and cleanliness.
  9. Replenish par levels for supplies and equipment, and complete requisitions as needed.
  10. Upsell to guests whenever possible.
  11. Transport linens to the bar as required.
  12. Prepare special items for events according to superior requests.
  13. Attend meal breaks as assigned.
  14. Prepare workstations and pantries to comply with departmental standards.
  15. Ensure all materials and equipment are ready for service in accordance with business needs.
  16. Participate in designated meetings and training sessions.
  17. Daily check and cleaning of work areas to maintain standards of cleanliness and order.
  18. Anticipate, acknowledge, and respond promptly to guest requests.
  19. Familiarize yourself with all operational services, features, and local attractions to respond accurately to guest inquiries.
  20. Report guest opportunities to superiors, following instant pacification procedures, and ensuring guest satisfaction.
  21. Aware of guest reactions and communicate with superiors and other service staff to ensure guest satisfaction.
  22. Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
  23. Answer outlet telephones within 3 rings, using correct salutations and telephone etiquette.
  24. Complete all assigned closing duties before signing out.
  25. Participate in formal training programs.
  26. Provide feedback on any problems to superiors.
  27. Contribute to a cooperative working climate, maximizing productivity and employee morale.
  28. Submit work orders for maintenance and repairs to managers.
  29. Review status of assignments and follow-up actions with managers.
  30. Successfully complete training/certification processes.
  31. Collect and analyze guest preferences and comment cards.

Requirements:

  1. Completion of high school O-Level
  2. Diploma in Hospitality and Tourism is an advantage.
  3. Minimum 12 months in bartending experience
  4. At least 18 years of age
  5. Proficient in written and verbal English

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies, and procedures, including without limitation the rules of conduct of the Company.



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