
Sales Leadership Professional
2 weeks ago
Key Responsibilities:
- Support and report to the Store Manager or Assistant Store Manager to oversee daily store operations.
- Lead and manage a team of sales staff to deliver exceptional customer service and build strong client relationships.
- Address client inquiries, concerns, and complaints efficiently.
- Maintain consistent store presentation in line with our brand image.
- Oversee general housekeeping and cleaning duties as needed.
- Coordinate with the team to execute sales plans and store events.
- Drive sales staff to achieve established sales targets.
- Ensure proper security measures are enforced at all times.
- Monitor and support sales staff development through on-the-job training and product knowledge.
- Communicate effectively with internal and external parties, including emails, text messages, and phone calls.
- Serve as a mentor to assistant sales supervisors and provide guidance when necessary.
- Adhere to a high standard of personal grooming and professional conduct.
- Perform additional duties assigned by the Store Manager and/or Operations Team.
Requirements & Capabilities:
- Passion for the retail industry.
- Proficiency in IT and digital technology.
- Fluency in English, with additional spoken and written languages an asset.
- Excellent team player with pleasant service-oriented and self-motivated traits.
- Strong interpersonal and communication skills.
- Hands-on computer skills in MS Office.
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