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Front Desk Associate
3 weeks ago
We are seeking a friendly, organized, and customer-focused individual to join our team as a Front Desk Associate. As a key member of our team, you will be the first point of contact for our clients, providing a warm and welcoming atmosphere while assisting our talented hairstylists during treatments.
You will be responsible for a variety of administrative tasks, helping to ensure smooth daily operations. Some of your duties may include:
- Greet and assist clients in a professional, friendly manner.
- Answer phone calls, schedule appointments, and confirm bookings.
- Provide general administrative support, including handling customer inquiries and maintaining client records.
- Ensure the salon is clean, organized, and well-stocked with necessary supplies.
- Handle cash, process payments, and issue receipts.
- Assist in maintaining a positive and calm atmosphere in the salon.
- Assist with other duties as required to ensure efficient daily operations.
Requirements:
Able to communicate effectively in English and Mandarin to interact with Chinese-speaking customers who require Mandarin-only communication. Previous experience in a salon or customer service environment is beneficial. Strong organizational and multitasking abilities are essential. Passion for the beauty industry and client care is a must. Ability to work well both independently and as part of a team is crucial.
Key Qualifications:
- Organized and detailed oriented
- Excellent customer service skills
- Ability to multitask and work under pressure
