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3 weeks ago
Job Summary
">We are seeking a highly skilled customer service professional to join our team. As a key member of our customer service team, you will be responsible for handling all customer requests and inquiries with professionalism and courtesy.
">Key Responsibilities
">- ">
- (Foster good customer relations and ensure satisfaction with all services and inquiries.)">
- (Prepare repair quotations and cost estimates, and respond to customer inquiries via phone.)">
- (Attend to walk-in customers and perform administrative tasks as needed.)">
Requirements
">- ">
- Minimum NITEC in Automotive Technology or equivalent qualification.">
- At least 3 years of experience in the Automotive Industry, preferably in a customer-facing role.">
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.">
- Possess a valid Class 3 driving license and basic knowledge of automotive technology.">
Desirable Skills
">- ">
- Customer service experience in a fast-paced environment.">
- Basic computer literacy and proficiency in Microsoft Office applications.">
- Ability to work flexible hours, including evenings and weekends as required.">
About Us
">Our company offers a dynamic and challenging work environment, with opportunities for professional growth and development.
