Customer Service Representative

4 days ago

Singapore beBeeCustomerService Full time $25,000 - $30,000
**Job Title:** Customer Service Representative**About the Role:**We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling customer enquiries via phone calls, email, live chat, and instant messaging.**Key Responsibilities:**
  • Respond to customer enquiries in a timely and professional manner
  • Manage protocols such as fire and emergency messages
  • Liaise with other departments to respond to enquiries and requests
  • Manage customers' feedback and make accurate data entry into the CRM System
  • Participate in trainings, tests, and audits as required
**Requirements:**
  • Proficient in MS Excel/Office
  • Strong customer service skills
  • Ability to work independently and in a team
  • Good communication and interpersonal skills
**Skills Required:**
  • CRM
  • Customer Service Oriented
  • Microsoft Office
  • Customer Experience
  • Interpersonal Skills
  • Healthcare Administration
  • B2B Accurate Data Entry
**Why Join Us:**

As a Customer Service Representative, you will have the opportunity to work with a dynamic team and develop your skills in customer service and communication.

You will also have access to ongoing training and development opportunities to help you succeed in your role.

In addition, you will be working in a fast-paced environment where no two days are ever the same, making it an exciting and challenging role.

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