Dedicated Patient Services Coordinator

5 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Contract Clinic Receptionist. In this role, you will be responsible for providing exceptional front-line patient services, including registration, cashiering, handling enquiries, financial counseling, and in-flight bill follow-up.

Key Responsibilities:

  • Front-line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, and in-flight bill follow-up.

  • Chair-side assistance when required.

  • Ensure that patient enquiries are attended to promptly and efficiently.

  • Manage appointment scheduling with accuracy and attention to detail.

  • Assist in the retrieval of records and return patient records securely.

  • Arrange for follow-ups with patients or doctors when necessary.

  • Perform other ad-hoc duties as required.

Requirements

  • Minimum GCE 'O' Levels qualification.

  • Able to commit for at least 6 months for temporary roles.

  • Renewable / convertible based on individual's performance.

  • Can commence work immediately / within short notice.

Benefits

This is a contract position, offering an estimated salary of SGD $40,000 - $60,000 per annum, commensurate with experience and qualifications. Benefits include opportunities for professional growth and development, a dynamic work environment, and a competitive remuneration package.

Required Skills and Qualifications

  • Able to multitask and manage multiple priorities effectively.

  • Proficient in Microsoft Office and Microsoft Excel.

  • Excellent communication and interpersonal skills.

  • Strong customer service skills and ability to handle complaints professionally.

  • Awareness of healthcare principles and practices.

  • Ability to maintain confidentiality and handle sensitive information.

About Us

We are Recruit Express Pte Ltd, a leading recruitment agency specializing in temporary and permanent staffing solutions. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the recruitment industry.



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