Patient Service Coordinator
11 hours ago
Job Description
- We are seeking a skilled Patient Service Coordinator to join our team at PEOPLE ADVANTAGE PTE. LTD.
About the Role
- This is an exciting opportunity for a customer-focused individual to provide exceptional patient care and support in a hospital environment.
Key Responsibilities
- Provide personalized financial counseling to patients, ensuring they understand their estimated bill size.
- Register patients with care and attention to detail.
- Manage general inquiries at the counter and answer phone calls with a smile.
- Collect payments and reconcile daily counter collections with accuracy.
- Act as a 'Service Ambassador' at the patient waiting area, handling enquiries and performing immediate service recovery.
- Perform other duties as assigned to ensure seamless patient care.
Requirements
- A minimum O-level qualification is required for this role.
- The ability to work rotating shifts, including days and nights.
- Excellent customer service skills with strong interpersonal abilities.
- Comfortable working in a fast-paced hospital environment.
Benefits
- Gross salary up to SGD 2,300.
- A 12-month contract.
- Working hours: Rotating Shift (Day / Night) 7:30am to 7:30pm and 7:30pm to 7:30am.
- Location: Sengkang.
About Us
- PEOPLE ADVANTAGE PTE. LTD. is a reputable organization dedicated to providing exceptional patient care and support.
Tell Employers What Skills You Have
- Customer Service Oriented
- Management Consulting
- Talent Acquisition
- Product Marketing
- Interpersonal Skills
- Counseling
- Service Recovery
- Customer Success
- Computer Hardware
- Energy Efficiency
- Word Processing
- Attention to Detail
- Problem Management
- Spreadsheets
- Global Mindset
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