Patient Service Coordinator

11 hours ago


Singapore PEOPLE ADVANTAGE PTE. LTD. Full time

Job Description

  • We are seeking a skilled Patient Service Coordinator to join our team at PEOPLE ADVANTAGE PTE. LTD.

About the Role

  • This is an exciting opportunity for a customer-focused individual to provide exceptional patient care and support in a hospital environment.

Key Responsibilities

  • Provide personalized financial counseling to patients, ensuring they understand their estimated bill size.
  • Register patients with care and attention to detail.
  • Manage general inquiries at the counter and answer phone calls with a smile.
  • Collect payments and reconcile daily counter collections with accuracy.
  • Act as a 'Service Ambassador' at the patient waiting area, handling enquiries and performing immediate service recovery.
  • Perform other duties as assigned to ensure seamless patient care.

Requirements

  • A minimum O-level qualification is required for this role.
  • The ability to work rotating shifts, including days and nights.
  • Excellent customer service skills with strong interpersonal abilities.
  • Comfortable working in a fast-paced hospital environment.

Benefits

  • Gross salary up to SGD 2,300.
  • A 12-month contract.
  • Working hours: Rotating Shift (Day / Night) 7:30am to 7:30pm and 7:30pm to 7:30am.
  • Location: Sengkang.

About Us

  • PEOPLE ADVANTAGE PTE. LTD. is a reputable organization dedicated to providing exceptional patient care and support.

Tell Employers What Skills You Have

  • Customer Service Oriented
  • Management Consulting
  • Talent Acquisition
  • Product Marketing
  • Interpersonal Skills
  • Counseling
  • Service Recovery
  • Customer Success
  • Computer Hardware
  • Energy Efficiency
  • Word Processing
  • Attention to Detail
  • Problem Management
  • Spreadsheets
  • Global Mindset


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