Dedicated Patient Care Specialist

6 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Title: Dedicated Patient Care Specialist

We are seeking a skilled and compassionate Patient Care Specialist to join our team at Recruit Express Pte Ltd.

Job Summary:

This role involves performing admission processes, handling customer inquiries, managing Cashiering and Billing tasks, and ensuring timely escalation of cases to supervisors as necessary.

The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong ability to multitask.

Responsibilities:
  • Admission Process: Perform admissions, explain bill estimation, usage of insurance, and collect deposits from patients.
  • Customer Service: Handle customer queries related to the admission process.
  • Cashiering and Billing: Perform Cashiering and Billing tasks accurately and efficiently.
  • Case Escalation: Timely escalate cases to supervisors as necessary.
Requirements:

To be successful in this role, you will need:

  • A minimum of 2 years' front-line/customer service-related working experience.
  • Past healthcare work experience is an added advantage.
  • Strong communication and interpersonal skills.
Benefits:

We offer a competitive salary range of SGD $40,000 - SGD $55,000 per annum, depending on experience. In addition, we provide opportunities for growth and development within the company.



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