Sales and Service Representative

7 days ago


Singapore 1-800-FLOWERS Full time

Job Description

The Seasonal Sales Associate plays a vital role in promoting sales through suggestive selling, sharing product knowledge, and providing exceptional customer service. This position requires collaboration with colleagues to maintain inventory stock levels, perform housekeeping duties, and execute merchandising strategies according to company guidelines.

Key Responsibilities:

  • Drive sales in the store by following established sales procedures, including sampling and selling products with enthusiasm and passion, and providing exceptional customer service.
  • Maintain up-to-date product knowledge and stay informed about changes in product assortment.
  • Assist in executing floor sets, pricing, signage, promotional activities, and other merchandising strategies according to company directives.
  • Participate in the management of store's inventory and expense items, including minimizing waste.
  • Foster the brand image and reputation through impeccable personal presentation and attitude.
  • Ring customer transactions using the POS system, actively sell add-ons at the cash wrap, and execute the Preferred Customer Program.
  • Follow proper cash handling procedures.
  • Pursue Business to Business sales opportunities in the community according to established procedures.

Requirements and Qualifications:

  • A high school diploma or equivalent is preferred.
  • Retail experience providing exceptional customer service and performing multiple tasks in a fast-paced environment is essential.
  • Excellent communication skills, sales skills, and organizational skills are required.
  • The ability to stand for 8-10 hours per day is necessary.
  • A flexible work schedule, including weekends if needed, is required.
  • The ability to lift, push, or pull up to 30 pounds on a frequent basis is essential.

Compensation and Benefits:

The estimated hourly compensation for this position ranges from $15 to $18 per hour. The actual pay will be determined by experience and other factors permitted by law.



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