Customer Service Representative

1 week ago


Singapore WGT EHR Pte Ltd Full time
Job Title: Customer Service Representative - Sales Floor

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Sales Floor. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to customers and contributing to the success of our sales floor.

About the Role:

  • Provide excellent customer service by greeting customers, responding to their queries, and resolving any issues in a professional and timely manner.
  • Manage the sales floor by ensuring that all display cars are in good condition, tidy, and well-presented.
  • Assist with phone calls, answer general enquiries, and provide refreshments to customers.
  • Perform ad-hoc administrative tasks as assigned by management.

Requirements:

  • Proven experience in a customer-facing role, preferably in a sales or reception position.
  • Excellent communication and social skills, with a high level of service attitude.
  • Ability to work independently and as part of a team, with a strong focus on providing exceptional customer service.
  • Basic Microsoft Office and data entry skills.
  • Able to commit to working weekends and public holidays, and willing to work in out-of-office locations when required.

Working Conditions:

  • 5-day workweek, with 2 days off per week.
  • Rostered schedule by management, with various shifts available.

Compensation:

  • Salary range: $2,200 - $3,000 per month.


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