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Client Lifecycle Specialist

3 months ago


Singapore TP ICAP Full time
The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

Job Duties:

Client Due Diligence (KYC/AML)
  • Assess each Client Onboarding scenario and apply the appropriate level of Customer Due Diligence to ensure complete documentation and ensure we meet our obligations under relevant AML regulations and guidance
  • Ensure compliance - approve cases within own delegated authority or for cases that exceed delegated authority submit for further approval
  • Research and analyze background on new and existing clients. Communicate and explain any reasons for rejection to brokers or requestors in course of research
  • Perform regular periodic reviews of client accounts based on set review dates
  • Review and update changes into Client Onboarding systems and other workflow tools as necessary
  • Provide AML/KYC advice and guidance to the brokers
  • Identify and escalate to the Legal, Compliance or MLRO (Advisory), based on escalation matrix, any issues, risks or control weaknesses in Onboarding process, work/low systems and controls and suggest possible solutions
  • Keep abreast of regulatory and legal initiatives, highlighting significant AML/KYC/sanctions compliance issues and advising on implications of changes in regulation to the Onboarding process
  • Build and maintain good working relationship with both internal and external stakeholders
  • Provide training and guidance to the team
  • Updating procedures, system controls and identify key process improvements related to the KYC/AML processes
  • Undertake projects and ad-hoc duties as required
Person Specification:

Knowledge
  • BA/BS degree
  • Experience in performing due diligence on FIs, Non-FIs, and Corporates
  • Good understanding of Financial Regulations in relation to AML/KYC Client Onboarding process
Experience
  • At least 4 years relevant working experiences in similar industry
  • Skilled with Team management will be a plus
  • Experience with name screening tool, preferably Worldcheck
Skills
  • Ability to demonstrate good judgement and decision making in escalating potential risk to the Company
  • Good communication skills, both verbal and written
  • Strong personal interpersonal and organisational skills
  • Detailed and meticulous in performing checks
  • Tenacity coupled with a positive attitude when dealing with complex situations
  • Team oriented, both locally and globally
  • Good information gathering skills and ability to work on own initiative
  • Ability to deliver while working under pressure and tight deadlines
  • Adapting to new changes and new challenges
  • Proficient in MS Excel


Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location
Singapore - 50 Raffles Place - Singapore