Client Service Associate
3 weeks ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role of Client Service Associate to join our Treasury Services team. This role is located in Korea (Seoul) - Hybrid.
In this role, you'll make an impact in the following ways:
- Act as client service point of contact for day-to-day inquiries and ensuring timely response by adhering to service levels for resolution and provide quality client experience
- Maintains excellent working relationships with internal teams, identify root causes and area of improvements when resolving client issues
- Maintains familiarity with industry best practices and market intelligence to offer value added services such as client digital solutions
- Drives and plans service initiatives such as Service Account Plan and Service Reviews
- Analyze trend/data and present to clients to identify opportunities for service and process improvements to increase straight through processing
- Supports multiple geographies (when required) and client accounts across APAC
To be successful in this role, we're seeking the following:
- Bachelor's degree or the equivalent combination of education and experience is required.
- 3 - 7 years of relevant product/financial experience in banking or client service
- Fluent in business Korean, written and conversational. Fluent in another Asian language is an added advantage to cover other client segments.
- Foundation in transaction banking product knowledge (FX, Payments, Trade Finance, Cash Management, etc)
- Possess excellent interpersonal skills and positive attitude.
- Strong analytics skills and detail-oriented
- Veteran Benefit Holders Preferred (국가유공자/보훈대상자 우대)
At BNY, our culture speaks for itself. Here's a few of our awards:
- America's Most Innovative Companies, Fortune, 2024
- World's Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
- "Most Just Companies", Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
-
Senior Associate, Client Service
3 weeks ago
Singapore BNY Full timeOverview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...
-
Trade Client Services Associate
3 days ago
Singapore Robert Walters (Singapore) Pte Ltd Full timeAbout the RoleThis is a pivotal position within our Middle Office team, responsible for managing Prime Brokerage clients and providing operational support. As a Trade Client Services AVP, you will be the primary point of contact for all operational matters, handling client queries and coordinating with internal teams across various regions to provide...
-
Singapore ALS Recruit Full timeJob SummaryThe role will be responsible for supporting the business development and client retention activities of Regional Directors through timely client service for Asia ex Japan with a bias towards North Asia market. The incumbent will be responsible for generating reports to institutional clients and service providers as well as providing performance...
-
Associates/Senior Associates, Financial Services Tax
3 months ago
Singapore Deloitte SEA Full timeTitle: Associates/Senior Associates, Financial Services TaxAre you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible...
-
Client Service Executive
3 days ago
Singapore Deutsche Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Service Executive to join our Private Banking team at Deutsche Bank. As a key member of our team, you will be responsible for providing exceptional client service and support to our high net-worth clients.Key ResponsibilitiesSupport Private Bankers in providing excellent service to clients,...
-
Associate, Client Processing II
3 weeks ago
Singapore BNY Full timeOverview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...
-
Associate, Client Relationship Management
3 weeks ago
Singapore Brookfield Asset Management, Inc Full timeLocation Collyer Quay Centre - 16 Collyer Quay, #19-00 Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through...
-
Singapore Brookfield Asset Management, Inc Full timeAbout the RoleThis is an Associate level opportunity in the Global Client Group at Brookfield Asset Management, Inc. with a focus on supporting senior client relationship managers in building new relationships for the company's private funds, specifically with institutional investors in South Asia and Taiwan.The Associate will work across various asset...
-
Singapore Brookfield Asset Management, Inc Full timeAbout the RoleThis is an Associate level opportunity in the Global Client Group at Brookfield Asset Management, Inc. with a focus on supporting senior client relationship managers in building new relationships for the company's private funds, specifically with institutional investors in South Asia and Taiwan.The Associate will work across various asset...
-
Singapore Asia Infrastructure Solutions Limited Full timeAbout the RoleWe are seeking a highly experienced and skilled Principal Sustainability Consultant to join our team at Asia Infrastructure Solutions Limited. As an Associate Director of Sustainability Services, you will play a key role in the successful delivery of major multidisciplinary development projects.Key ResponsibilitiesLead the delivery of projects...
-
Senior Associate, Client Relationship Management
3 weeks ago
Singapore Brookfield Asset Management, Inc Full timeLocation Collyer Quay Centre - 16 Collyer Quay, #19-00 Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through...
-
Private Bank
3 weeks ago
Singapore Deutsche Bank Full timeJob Description: Details of the Division and Team Deutsche Bank's Private Bank business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and...
-
Service Associate
4 months ago
Singapore Torno Subito Full timeResponsibilities: Provide prompt and friendly service to customers, taking orders and answering questions as neededEnsure the cleanliness and organization of the dining area, including tables, chairs, and floorsSet up and clean tables, and ensure proper table settings and condiment placementProcess customer payments and provide accurate change as...
-
Client Service Officer
2 months ago
Singapore INNOQUEST DIAGNOSTICS PTE. LTD. Full timeJob DescriptionAttends to call from client regarding technical questions and problems. Resolves client's dissatisfactions by initiating thorough investigation of complaint, evaluates findings, and responds as soon as possible to clients. Collating diagnostic reports to be sent to doctors and clients.Delivers reports and supplies to the laboratory.Delivers...
-
Associate, Institutional Client Services
3 weeks ago
Singapore ALS Recruit Full timeThe role will be responsible for supporting the business development and client retention activities of Regional Directors through timely client service for Asia ex Japan with a bias towards North Asia market. The incumbent will be responsible for generating reports to institutional clients and service providers as well as providing performance data and...
-
Client Service Officer
2 months ago
Singapore INNOQUEST DIAGNOSTICS PTE. LTD. Full timeJob DescriptionAttends to call from client regarding technical questions and problems. Resolves client's dissatisfactions by initiating thorough investigation of complaint, evaluates findings, and responds as soon as possible to clients. Collating diagnostic reports to be sent to doctors and clients.Delivers reports and supplies to the...
-
Client Service Executive
3 days ago
Singapore Deutsche Bank Full timeAbout Deutsche Bank's Wealth Management BusinessWe are one of the largest wealth managers worldwide, offering a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of wealth management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting...
-
Singapore Brookfield Asset Management, Inc Full timeAbout the RoleThis is a Senior Associate level opportunity in the Global Client Group at Brookfield Asset Management, Inc. with a focus on supporting senior client relationship managers in their goal to raise capital for the company's Global Client Group.Key ResponsibilitiesSupport Fundraising Activities: Assist in all aspects of fund marketing, client...
-
Client Service Manager
5 days ago
Singapore Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...
-
Client Service Manager
3 days ago
Singapore Northern Trust Full timeAbout Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...
