UX Research Manager, Group Design, Consumer Banking Group
2 weeks ago
As the Research Manager for Consumer Banking, you play a critical role in shaping human-centred digital experiences across multiple markets. You'll manage and develop a high-performing research team that works closely with product teams, design leads, and vendors to ensure insights guide the design of our products.
Key Responsibilities
Team leadership:
- Drive Research Excellence: Maintain high standards of research quality and rigor, ensuring that all studies deliver actionable insights that elevate the user experience and drive product success
- Foster a culture of research: Promote research best practices within the team and encourage a user-centric mindset among stakeholders. , foster a collaborative and growth-oriented culture
- Develop/maintain high performing technical and leadership layers (e.g. core researchers vs leads vs principals)
- Collaborate cross-functionally: Work with design leads, product managers, and business teams to integrate research insights seamlessly into the design process
- Conduct regular one-on-ones to provide mentorship / guidance on craft / career planning and growth
- Create development plans for your team members
- Define and execute a research roadmap that aligns with product goals, leveraging both quantitative and qualitative methodologies to inform design decisions toward better products and services
- Work closely with business teams to ensure that research strategy aligns with business goals and outcomes/insights drive toward business/product goals
- Collaborate with research leads to develop thought leadership - knowledge of the leading edge (multi-dimensional knowledge i.e. business, design, product, financial, innovation, competitive landscape); reach new customer groups
- Oversee research initiatives across multiple markets, collaborating with external vendors to gather localised insights when needed, ensuring a deep understanding of customer needs and behaviour
- Vendor management: Select and manage research vendors in each market, ensuring the quality and consistency of research outputs while maintaining strong partnerships
- Capacity and resource planning: track, report, and assess at key intervals (e.g. quarterly) to support ongoing projects and groom pipeline
-
Singapore DBS Bank Full timeAbout the RoleDBS Bank is seeking a highly skilled Product Designer to join our Consumer Banking Group. As a Product Designer, you will play a key role in shaping the future of our digital banking solutions.Key ResponsibilitiesCollaborate with our research team to understand business goals and redefine problem statements.Work closely with product managers...
-
Singapore DBS Bank Limited Full timeResearch Manager Scope - Consumer Banking Group, DBS Bank LimitedAs the Research Manager for Consumer Banking at DBS Bank Limited, you will play a pivotal role in shaping human-centred digital experiences across multiple markets. You will manage and develop a high-performing research team that works closely with product teams, design leads, and vendors to...
-
Singapore DBS Bank Limited Full timeResearch Manager Role - Consumer Banking Group, DBS BankAs the Research Manager for Consumer Banking, you will play a pivotal role in shaping human-centred digital experiences across multiple markets. You will oversee and develop a high-performing research team that collaborates closely with product teams, design leads, and vendors to ensure insights inform...
-
UX Researcher, APAC
1 month ago
Singapore IG Group Full timeAbout the Role We are seeking a highly skilled UX Researcher to join our team in the Asia Pacific region. As a UX Researcher, you will play a key role in helping us understand our clients' needs and develop innovative solutions to meet those needs. Key Responsibilities * Conduct user research to gather insights and inform product development * Work closely...
-
Singapore DBS Bank Limited Full timeJob Title: Digital Product Manager, Consumer Banking GroupJob Description:DBS Bank Limited is seeking a Digital Product Manager to join our Digital Advisory Singapore team, part of the Consumer Banking Group. The successful candidate will be responsible for helping clients achieve financial freedom through careful and meticulous planning of their financial...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
UX Researcher, APAC
1 month ago
Singapore IG Group Full timeJob Title UX Researcher, APAC & ME Job Description At IG we're in the business of building market leading trading products. To make sure we do just that, we strive to understand our client's needs, turn these into actionable insights and work with our talented product specialists to turn them into digital gold - and this is what you'll help us to...
-
Singapore DBS Bank Limited Full time### Job Summary As a key member of the Consumer Banking Group at DBS Bank Limited, you will be responsible for driving the growth and development of our cross-border payment products and services. This is an exciting opportunity to leverage your expertise in transactional banking and payment systems to deliver innovative solutions that meet the evolving...
-
UX Research Director
2 weeks ago
Singapore DBS Bank Limited Full timeResearch Manager Scope - Consumer Banking Group, DBS Bank LimitedAs a key member of the Consumer Banking Group at DBS Bank Limited, you will play a pivotal role in shaping the digital experience for our customers across multiple markets. You will lead and develop a high-performing research team that collaborates closely with product teams, design leads, and...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
UX Designer
1 day ago
Singapore INFINITE COMPUTER SOLUTIONS PTE LTD Full timeRoles & ResponsibilitiesWhat you will be working onAs a UX Designer, you will work in an Agency as a key member of the team. You will support the Chief Information Officer at the Agency, working with Agency stakeholders to undertake UX tasks in upstream Discovery and Conceptualisation, as well as Product Development and Delivery. Your responsibilities will...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
12-months Contractor, Remittance Group
1 month ago
Singapore Sumitomo Mitsui Banking Corporation Full timeCompany description: SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo...
-
Singapore DBS Bank Limited Full timeBusiness Functions As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...
-
Singapore DBS Bank Limited Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Manager, Group Sustainability
2 months ago
Singapore Singtel Group Full timeAt Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...
-
UX Designer, Managed Agencies
4 days ago
Singapore Careers@Gov Full timeAbout the RoleThe Government Technology Agency (GovTech) is seeking a UX Designer to join their team as a key member of the GovTech team. As a UX Designer, you will work in a Government Agency, supporting the Chief Information Officer at the Agency, working with Agency stakeholders to undertake UX tasks in upstream Discovery and Conceptualisation, as well as...
-
UI/UX Designer
1 day ago
Singapore WSH EXPERTS PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities Research and design end-to-end user experience for digital services Work in cross-functional teams to implement design ideas into prototypes and products. Develop and implement processes and guidelines for User Experience Conduct product inception with product owners to understand the product requirements Develop...
-
Singapore DBS Bank Limited Full timeJob SummaryDBS Bank Limited is seeking a skilled Senior Java Developer to join our Consumer Banking Group Technology team. As a key member of our team, you will be responsible for designing, developing, and deploying complex enterprise applications using Springboot and Java.Key ResponsibilitiesDesign and develop scalable and resilient microservice...
-
Singapore DBS Bank Limited Full timeJob Title: VP, Team Lead, Credit Operations, Consumer Banking Group, TechnologyDBS Bank Limited is seeking a highly skilled and experienced professional to join our team as a VP, Team Lead, Credit Operations, Consumer Banking Group, Technology. In this role, you will be responsible for leading a team of credit operations professionals and overseeing the...
