Senior Manager, Patient Experience

You are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements:Recognised Degree with at least 8 years of working experience in...

Roles & ResponsibilitiesYou are responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. You will lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregivers.Requirements: Recognised Degree with at least 8 years...

Reporting to the Manager, Patient Experience (PE), the jobholder willProvide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement in patient experience through data analytics. You will also support all aspects of Patient Experience initiatives and events to elevate...

Roles & ResponsibilitiesReporting to the Manager, Patient Experience (PE), the jobholder willProvide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement in patient experience through data analytics. You will also support all aspects of Patient Experience initiatives...

Overview:Implantdontics is an established specialist dental practice in Orchard Road with a focus on providing cutting-edge dental solutions including dental implants, oral surgery, smile makeovers and full mouth rehabilitation. We are seeking a highly-motivated and talented individual to join our team as a Patient Experience Executive. This position is...

Sincere Healthcare Group is seeking for Patient Experience Associate (Mandarin Speaking) to join our dynamic team in Singapore.Duties and ResponsibilitiesPatient Fronting Responsibilities Be the welcoming face of our specialist center, greeting and assisting patients with warmth and professionalism.Proactively engage with patients, providing assistance,...

Roles & ResponsibilitiesSincere Healthcare Group is seeking for Patient Experience Associate (Mandarin Speaking) to join our dynamic team in Singapore.Duties and ResponsibilitiesPatient Fronting Responsibilities Be the welcoming face of our specialist center, greeting and assisting patients with warmth and professionalism. Proactively engage with...

Roles & ResponsibilitiesOverview:Implantdontics is an established specialist dental practice in Orchard Road with a focus on providing cutting-edge dental solutions including dental implants, oral surgery, smile makeovers and full mouth rehabilitation. We are seeking a highly-motivated and talented individual to join our team as a Patient Experience...

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

Our Client is a well-established Healthcare Organization.Responsibilities:Assist the Head of Unit in the area of patient feedback management and implementation of service quality initiatives/programmes such as patient focus groups, service recognition, recovery, etc.Feedback management entails patient interface, investigation and follow-up with the relevant...

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients' hospital experiences and to deliver pyscho-social care for patients.Job...

Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregiversJob RequirementsRecognised Degree with at least 8 years of working experience in customer /...

Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture.Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregiversJob RequirementsRecognised Degree with at least 8 years of working experience in customer /...

Roles & Responsibilities Responsible for planning initiatives aimed at improving patient experience and building a patient-centric culture. Lead and are also accountable for the feedback management process, including service recovery and active engagement of staff, patients and caregiversJob Requirements Recognised Degree with at least 8 years of working...

Reporting to the Senior / Staff Nurse, you are responsible for the maintenance of a clean, orderly and safe environment and the performance of patient care under the supervision of the trained nurse.Responsibilities:Active in looking into the comfort and mobility needs of patients as well as transfers and mobilise the patient as required.Assist in or keep...

The Office of Patient Engagement (OPEN) is a new unit to deepen LKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other...

Job PurposeThe PE Manager is the primary relationship holder with key patient organizations and patient representatives at country level.The PE Manager role ensures the implementation of the PE Strategy across the key development milestones. This includes managing and developing partnerships with patient organizations, ensuring patient community input into...

The Office of Patient Engagement (OPEN) is a new unit to deepen LKCMedicine's patient & public partnerships in medical research and education. You will be part of a dynamic team to embed Patient and Public Involvement and Engagement (PPIE) into the School's programmes and foster partnerships with patient advocates, patient organisations and other...

The Job:The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to...

You will make an impact by.... Directing Communications activities (Media Relations: internal/external communications, Public Relations, Public Affairs, Patient Advocacy) with overall responsibility of developing systems, planning, staffing, budgeting, managing expense priorities, recommending and implementing changes to methods through several managers.....