Head of Programme Management

1 week ago

Singapore National University of Singapore Full time
About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family

To learn more about the NUS Business School, please visit

Job Description

As the Head of Programme Management for the EMBA (English) programmes, you will play a pivotal role in shaping the future of global business leadership through our prestigious Executive MBA programmes-the NUS EMBA (English) and the UCLA-NUS EMBA. Your mission is to craft and cultivate a world-class educational journey that not only fosters the transformative growth of around 100 Senior Executives annually but also sets a new standard for executive education.

The primary purpose of the role is to provide oversight, delivery and programmatic leadership to ensure operational efficiency and academic rigour. You will lead a team of 4 Managers/Executives and collaborate closely with esteemed internal stakeholders and forge strategic partnerships with external vendors, all united in the goal of providing an exceptional and transformational learning environment.

Programme Management
  • Together with the Academic Director, Director and Deputy Director, review and develop curriculum content so that it has a profound impact on the students, ensuring that the programme is innovative and remains relevant to the needs of the markets
  • Regularly monitor students' levels of satisfaction with every aspect of their experience at the School to ensure continuous improvement and innovation in order to develop and implement opportunities to enhance student experience
  • Oversee scheduling and planning of the NUS EMBA and UCLA NUS EMBA programmes
  • Oversee the planning, coordination and smooth execution of overseas study segments and immersion programmes
  • Lead the team to ensure a seamless programme delivery in the local as well as international segments, and in the case of UCLA-NUS EMBA, to work closely with UCLA Anderson in delivering a high-quality programme experience
  • Encourage faculty involvement in all aspects of the programme to continually provide highquality of teaching, including the delivery of blended learning
  • Oversee the timely and accurate grade submissions and monitoring of student progress during the programme
  • Effective coordination with internal stakeholders whose contributions are essential to the delivery of the programme, including alumni, alumni office, careers service office, corporate communications, marketing & admissions team, department heads and administrators, etc.
Strategy and Planning
  • Contribute to the development of strategies to enhance the programmes' value propositions, and continuous improvement in the students' experience
  • Develop and lead the implementation of plans to support the achievement of wider team and organisational goals
  • Lead the development of Key Performance Indicators to enable the assessment of the quality and impact of learning interventions
Design and Delivery
  • Keep up-to-date with thought leadership and innovation within the field ensuring the incorporation of leading thinking and technologies into plans and learning design
  • Identify, design and oversee the delivery of new programmes, courses, content and/or systems, ensuring the integration of the most effective learning technologies, activities, and teaching methods to maximise students' learning in alignment with strategic aims, impact objectives and students' needs
  • Lead broader planning and oversight of operational programme management to achieve highimpact outcomes for the programme
  • Accountable for compliance with all relevant procedures/regulations/quality assurance
Collaboration and Relationship Management
  • Collaborate with faculty, colleagues and other relevant stakeholders to identify crossdepartment opportunities and ensure that learning experiences are inspirational, innovative, impactful
  • Develop and work with programme/university partners to bring about global learning opportunities for the programmes
  • Accountable for relationship management, commercial arrangements and quality assurance of external suppliers/vendors
Financial Management
  • Responsible for setting and monitoring against the programme budget
  • Ensure the cost efficiency of expenses
People Management
  • Lead, develop and manage a high-performing team
Change Management
  • Champion change by role modelling the behaviour expected from all colleagues, develop and communicate plans to ensure change is successfully implemented within own division/team
Recruitment and Admissions
  • Support the Marketing & Admissions team to achieve our qualitative and quantitative intake targets and develop the brand and reputation of our programmes
  • Understand the competitive marketplace, anticipate changes, opportunities and/or threats, and review and recommend changes to the programme in response to market demands
  • Participate in the admissions process as required
Rankings Management
  • Contribute to the ranking exercises through programme data submission, alumni engagement and continuous improvement
Qualifications
  • Degree, preferably an MBA (but not required)
  • First-class understanding of business education
  • Strong problem-solving skills
  • Excellent project management, multitasking, financial and people management skills
  • Strong collaboration skills
  • Ability to order and readiness constantly to re-order priorities
  • Strong communication skills, both oral and in writing
  • Good influencing and persuading skills
  • Attuned to the needs and styles of communication of people from different cultures
  • Ability to build strong and effective relationships with team members, faculty, and other key stakeholders within the School

(Appointment job grade will commensurate with the selected candidate's experience)

Department : Dean's Office (BIZ)

Employee Referral Eligible: No

Job requisition ID : 24520

  • Head of Programme Management

    1 week ago

    Singapore National University Of Singapore Full time

    Interested applicants are invited to applydirectly at the .Your application will be processed only if you apply via .We regret that only shortlisted candidates will be notified.About UsFounded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the...

  • Head, Programme Operations

    1 week ago

    Singapore National University of Singapore Full time

    We are seeking a dynamic and experienced individual to lead the Programme Operations team for our Executive Education and Graduate Programmes. The ideal candidate will be responsible for overseeing the planning, implementation, and evaluation of all operational activities related to our continuing education and graduate programmes. This role requires strong...

  • Centre Head

    2 weeks ago

    Singapore New Hope Community Services Full time

    1. Job SummaryAs the Centre Head of the Single Room Shared Facilities (SRSF) Programme, at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. The Centre Head of the SRSF Programme is responsible for overseeing the overall strategic direction and...

  • Assistant Manager, Programmes

    4 days ago

    Singapore Resilience Collective Ltd. Full time

    The Assistant Manager of Programmes assists the Programmes Head.The role includes oversight of programme development, programme execution, quality assurance of the programmes. The incumbent will also assist to manage the budgeting and budgets for the programmes, as well as administer the funding for programme(s).He/she will work to determines the volunteer...

  • Operation Head

    2 weeks ago

    Singapore New Hope Community Services Full time

    1. Job SummaryAs the Operation Head at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. This position is responsible for overseeing the operational aspects of our shelter / programme, ensuring the safety and well-being of our residents / clients...

  • Centre Head

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore NEW HOPE COMMUNITY SERVICES Full time

    Roles & Responsibilities1. Job SummaryAs the Centre Head of the Single Room Shared Facilities (SRSF) Programme, at New Hope Community Services, you will play a vital role in driving our mission to bring change into the lives of the displaced and disadvantaged in our community. The Centre Head of the SRSF Programme is responsible for overseeing the overall...

  • Head, Programmes and Community Partnerships

    1 day ago

    Singapore Sun-dac Full time

    Roles and Responsibilities:Reporting to the Executive Director, the Head of Programmes and Community Partnerships is responsible for the effective development, implementation and evaluation of programmes and community partnerships for clients of SUN-DAC.This role involves cultivating and maintaining strategic partnerships with community organisations,...

  • Senior Executive

    2 weeks ago

    Singapore National University Of Singapore Full time

    Interested applicants are invited to applydirectly at the .Your application will be processed only if you apply via .We regret that only shortlisted candidates will be notified.Job DescriptionAI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence...

  • Senior Executive

    2 weeks ago

    Singapore National University of Singapore Full time

    Job DescriptionAI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI). The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI...

  • Senior Executive

    Found in: Talent SG 2A C2 - 2 weeks ago

    Singapore NATIONAL UNIVERSITY OF SINGAPORE Full time

    Roles & ResponsibilitiesInterested applicants are invited to apply directly at the NUS Career Portal.Your application will be processed only if you apply via NUS Career Portal.We regret that only shortlisted candidates will be notified.Job DescriptionAI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor...

  • Programme Manager

    1 week ago

    Singapore Caregivers Alliance Limited Full time

    Job Relationship : Reports to Cluster/Department HeadA. Job SummaryYou will work closely with the Cluster/Department Head and other Programme Managers within the team to educate, equip, engage and empower caregivers of persons with mental health issues by providing training and emotional support.B. ResponsibilitiesConduct and facilitate the Caregivers to...

  • Senior Manager, Community Services

    1 week ago

    Singapore Young Women's Christian Association Of Singapore Full time

    Purpose of Job The Head of Community Services & Programmes will lead, plan and organise YWCA's community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division's budget...

  • Executive/Senior Executive, Programme Operations

    1 week ago

    Singapore National University of Singapore Full time

    Job DescriptionHandle customers' enquiries and administer enrolment.Administer the entire programme operations including the processing learners' applications, manage admissions process, administer module enrolment, manage students' feedback and provision of students' support servicesAssist in the collation and preparation of reports.Provide any other...

  • Assistant Manager/Manager

    1 week ago

    Singapore National University Of Singapore Full time

    Interested applicants are invited to applydirectly at the .Your application will be processed only if you apply via .We regret that only shortlisted candidates will be notified.About UsFounded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the...

  • Programme Executive

    Found in: beBee jobs SG - 2 weeks ago

    Singapore Singapore Management University Full time

    This role of the Programme Executive is expected to support the International Student Exchange Programme (ISEP) Inbound team to manage the ISEP @SMU and VSP programmes. The ISEP Inbound team consists of a Team Lead and Programme Managers. The Programme Executive will support the Team Lead and Programme Managers for the following:a) Programme management and...

  • Programme Executive

    Found in: beBee S SG - 2 weeks ago

    Singapore Singapore Management University Full time

    This role of the Programme Executive is expected to support the International Student Exchange Programme (ISEP) Inbound team to manage the ISEP @SMU and VSP programmes. The ISEP Inbound team consists of a Team Lead and Programme Managers. The Programme Executive will support the Team Lead and Programme Managers for the following: a) Programme management and...

  • Executive, Programme Operations

    1 week ago

    Singapore National University of Singapore Full time

    Job DescriptionHandle customers' enquiries and administer enrolment.Administer the entire programme operations including the processing learners' applications, manage admissions process, administer module enrolment, manage students' feedback and provision of students' support servicesAssist in the collation and preparation of reports.Provide any other...

  • Programme Manager for AI Singapore

    1 week ago

    Singapore National University of Singapore Full time

    Job DescriptionAI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI...

  • Programme Manager, Experiential Learning

    1 week ago

    Singapore National University of Singapore Full time

    Job DescriptionNUS Enterprise is seeking a new member to join a fast-growing team involved in developing and managing experiential learning entrepreneurship programmes such as the NUS Master of Science in Venture Creation, NUS Enterprise Summer Programme in Entrepreneurship, Philip Yeo Initiative, amongst others. This is part of the NUS Enterprise Academy...

  • Assistant / Senior Assistant Programme Manager, GEO

    2 weeks ago

    Singapore Singapore Management University Full time

    Job DescriptionThis position is forCentre for Global Education & Opportunities (GEO).Stakeholder Management Develop and manage relations with partner universities through regular communications.Facilitate annual placement projection and negotiation exercise with partner universities.Programmes and Events Management Plan and execute events such as SMU's Study...