Assistant / Senior Assistant Programme Manager, GEO

2 weeks ago


Singapore Singapore Management University Full time

Job Description

  • This position is forCentre for Global Education & Opportunities (GEO).
  • Stakeholder Management
    • Develop and manage relations with partner universities through regular communications.
    • Facilitate annual placement projection and negotiation exercise with partner universities.
  • Programmes and Events Management
    • Plan and execute events such as SMU's Study Abroad Fair and other student outreach and programme publicity initiatives, as well as orientation and farewell activities for inbound/outbound students.
    • Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the team's role-based mailbox and answering programme-related enquiries.
    • Conduct surveys, analyse findings and prepare reports on students' study abroad or study at SMU experiences, and learning outcomes.
    • Work closely with SMU Office of Safety and Security (OSS) to ensure full compliance with study abroad safety protocols.
  • Special projects
    • Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes,
    • Lead and manage various programme related projects, to assemble teams to deliver on these projects.

Qualifications

  • Diploma or degree holder, preferably with programme delivery and event planning/management experience.
  • Familiarity with operations in the global education sector.
  • At least 1 to 2 years of experience in developing and running global student programmes at the university level and/or managing cross-cultural student events.
  • Excellent written and oral communication skills, confident and effective in cross-cultural settings.
  • Driven self- starter with strong analytical, critical thinking and problem-solving skills.
  • An exemplary team player who is resourceful, resilient and thrives in a fast-paced, results-oriented, and ambiguous work environment.
  • Meticulous, has an eye for detail and appreciates the value and need for thorough planning and good documentation.
  • Able to manage multiple and competing tasks within deadlines with a high degree of accuracy.
  • IT and social media-savvy.

  • This position is forCentre for Global Education & Opportunities (GEO).
  • Stakeholder Management
    • Develop and manage relations with partner universities through regular communications.
    • Facilitate annual placement projection and negotiation exercise with partner universities.
  • Programmes and Events Management
    • Plan and execute events such as SMU's Study Abroad Fair and other student outreach and programme publicity initiatives, as well as orientation and farewell activities for inbound/outbound students.
    • Provide necessary support and guidance to the students (outbound SMU students and inbound international students) throughout the programme which includes managing the team's role-based mailbox and answering programme-related enquiries.
    • Conduct surveys, analyse findings and prepare reports on students' study abroad or study at SMU experiences, and learning outcomes.
    • Work closely with SMU Office of Safety and Security (OSS) to ensure full compliance with study abroad safety protocols.
  • Special projects
    • Work together with the team to improve and enhance effectiveness and efficiency of operational/work processes,
    • Lead and manage various programme related projects, to assemble teams to deliver on these projects.


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