Customer Service Team Lead

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer/Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. RequirementsPossesses at least a Diploma or GCE 'A' Level with at least three (3)...

Job Responsibilities:- Ensure orders are setup, accounted for and consolidated for fulfilment.- Participate in the fulfilment of customers' orders.- Generate delivery orders and schedule delivery & collection.- Perform inventory management to support purchasing / production.- Ensure systematic administration of all documents. - Handle all customer enquiries...

Job Responsibilities:Participate and contribute in relevant team level meetings and support tasks including the following topics: Order fulfilment & aftersales ServiceCustomer feedback & satisfactionProcess improvements that align with the company's objectivesHOD, Management, Sales & Audit Certification related MeetingsOrder Procurement & Automation related...

Responsibilities:Supervise the daily operations of the Customer Service Team to ensure customer satisfaction.Address and resolve problems efficiently to uphold excellent service standards in product delivery.Coordinate with internal teams regarding inventory and pricing.Offer training and mentorship to enhance the customer service team's skills and uphold...

Roles & Responsibilities COMPANY DESCRIPTION NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise,...

Roles & ResponsibilitiesJob Scope: Drive business development activities through developing new and existing corporate clients Manage Team P&L and achieving sales target Lead, coach and mentor a team of Recruitment Consultants to drive performance and ensure meeting sales/KPI targets Manage and fulfill client’s job and...

Roles & ResponsibilitiesOn behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.Responsibilities Responsible for providing after-sales support. Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance,...

Roles & Responsibilities Meet overall monthly sales targets consistently. Effectively lead, manage, and inspire a team of Relationship Managers to ensure productivity, high-quality work, and positive team morale. Guide and develop the sales team in business processes, product knowledge, and lead generation. Monitor and assess the performance of sales...

Job DescriptionLead a team of Service Engineers and IT AdminsMonitor team's progression on all incoming service requests on hardware or software issuesExecute all assigned cases effectively and efficiently with a sense of urgencyProvide timely and effective resolution to service requests and incidentsHandle high volume of client's service requests and...

On behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.ResponsibilitiesResponsible for providing after-sales support.Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual...

Roles & ResponsibilitiesJob Description: Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. Support of laptops, desktops, tablets, smartphones telephony...

Roles & ResponsibilitiesLocation: Near Orchard5 Days Work WeekJob Type: 2 Month ContractSalary: $2,500 + Meal AllowanceResponsibilities Guiding members with online forms Assisting during our Annual General Meeting Managing communication with a strong command of English Handling Mailchimp and IT applications, and providing clerical support. Excel in...

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.You should be someone who understands the brand and embodies our values.Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career...

Roles & ResponsibilitiesJob Scope: Drive business development activities through developing new and existing corporate clients Manage Team P&L and achieving sales target Lead, coach and mentor a team of Recruitment Consultants to drive performance and ensure meeting sales/KPI targets Manage and fulfill client’s job and...

Roles & Responsibilities Manage the IT Support and staff to provide 1st level technical support; Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote...

Roles & Responsibilities*Provide support and quality customer service to clients.*To assist on customers / suppliers’ inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules)*Manage telephone enquiries in a professional manner.*Take note of customers' requests and follow-up actions to fulfil customer's...

Roles & ResponsibilitiesWe are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.Responsibilities:Team Leadership: Supervise and mentor a team of 3-4...

Job Description:Monitor teams assigned projects to insure they are completed on time.Must be able to execute all assigned projects quickly and efficiently with a sense of urgency.Responds to customer inquiries regarding technical issues and manage escalations.Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room...

.Provide support and quality customer service to clients..To assist on customers / suppliers' inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules).Manage telephone enquiries in a professional manner..Take note of customers' requests and follow-up actions to fulfil customer's request.Work and coordinate with...

Roles & ResponsibilitiesJob Description Manage specific aspects of projects or smaller projects, meeting business objectives, quality standards, and timelines. Lead and manage a team, providing guidance, coaching and support. Develop and maintain project schedules and delegate tasks to team members. Report progress to a Delivery Manager or management. ...