Service Operations Team Lead |Manager

4 weeks ago


Singapore Lightway Hr Consultancy Pte. Ltd. Full time

On behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.

Responsibilities

  • Responsible for providing after-sales support.
  • Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
  • Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
  • Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
  • Achieve the targets required such as sales, costs, equipment performance, customer satisfaction, KPI inclusive of necessary administrative duties, etc.
  • To regularly meet the customers and clarify to achieve requirements according to contractual requirements.
  • Responsible for various inquiries from customers including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
  • Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

. Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

. At least 3 years of Customer and People Management working experience.

. Good command of spoken and written English.

. Possess a service-oriented mindset.

. Candidates with facility management are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298



  • Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesOn behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.Responsibilities Responsible for providing after-sales support. Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance,...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPEThe incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards.OVERALL OBJECTIVES Ensures that all guests receive prompt, cordial attention...

  • Service Team Lead

    21 hours ago


    Singapore Stafflink Services Private Limited Full time

    Attractive RemunerationMNCWorking Location: EastRESPONSIBILITIES:Supervise cash processing equipment staging and production processes.Monitor and manage stock levels, ensuring prompt resolution of shortages.Supervise Field Technicians' schedules, tools, and skills for efficient operations.Communicate issues affecting product and service delivery...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & Responsibilities Meet overall monthly sales targets consistently. Effectively lead, manage, and inspire a team of Relationship Managers to ensure productivity, high-quality work, and positive team morale. Guide and develop the sales team in business processes, product knowledge, and lead generation. Monitor and assess the performance of sales...

  • Team Lead

    4 days ago


    Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Scope: Drive business development activities through developing new and existing corporate clients Manage Team P&L and achieving sales target Lead, coach and mentor a team of Recruitment Consultants to drive performance and ensure meeting sales/KPI targets Manage and fulfill client’s job and...


  • Singapore NORDEN SHIPPING (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesAs the Operations Team Lead Panamax, Asia your primary responsibility will be to find the right balance between being an empathic leader for your team, facilitating and supporting collaboration in a multinational environment, while having a strong business understanding and connection to the business, supporting all business units...

  • Assistant/Team Lead

    7 days ago


    Singapore TALENTVIS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Scope: Drive business development activities through developing new and existing corporate clients Manage Team P&L and achieving sales target Lead, coach and mentor a team of Recruitment Consultants to drive performance and ensure meeting sales/KPI targets Manage and fulfill client’s job and...


  • Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesAbout NETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using...

  • Desktop Team Lead

    4 weeks ago


    Singapore GOLDTECH RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. Support of laptops, desktops, tablets, smartphones telephony...


  • Singapore Network For Electronic Transfers (singapore) Pte Ltd Full time

    About NETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile...

  • IT Support Team Lead

    4 weeks ago


    Singapore NCS PTE. LTD. Full time

    Roles & Responsibilities Manage the IT Support and staff to provide 1st level technical support; Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote...


  • Singapore BYTEDANCE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout ByteDanceFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with,...


  • Singapore Norden Shipping (singapore) Pte. Ltd. Full time

    As the Operations Team Lead Panamax, Asia your primary responsibility will be to find the right balance between being an empathic leader for your team, facilitating and supporting collaboration in a multinational environment, while having a strong business understanding and connection to the business, supporting all business units across our 14 offices...

  • Operations Manager

    4 weeks ago


    Singapore Yong Hua Trading & Logistic Service Pte. Ltd. Full time

    Operations Manager - SGUnited Traineeships Programme1. Role Description:This position reports to the Director of the company and interfaces with the Managers and staff. Yong Hua is committed to providing innovative and excellent logistics solutions to support customers. Our team is dedicated to meeting the diverse needs of our customers with continuous...


  • Singapore RMA CONTRACTS PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer/Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. Requirements Possesses at least a Diploma or GCE 'A' Level...


  • Singapore BYTEDANCE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout ByteDanceFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with,...


  • Singapore P-SERV Full time

    If you love working outdoors and interacting with people, this job could be the right fit for you P-Serv is partnering our Client, a leading name in the greens industry and we are looking for dynamic individuals to be a part of our teamJob Scope- Ensuring daily smooth operations - Ensuring all relevant information is reported to respective stakeholders and...

  • Team Lead

    4 weeks ago


    Singapore Heh Supplies And Services Pte. Ltd. Full time

    Job Responsibilities:- Ensure orders are setup, accounted for and consolidated for fulfilment.- Participate in the fulfilment of customers' orders.- Generate delivery orders and schedule delivery & collection.- Perform inventory management to support purchasing / production.- Ensure systematic administration of all documents. - Handle all customer enquiries...

  • Team Lead

    3 weeks ago


    Singapore Ml Consulting Pte Ltd Full time

    Job DescriptionManage specific aspects of projects or smaller projects, meeting business objectives, quality standards, and timelines.Lead and manage a team, providing guidance, coaching and support.Develop and maintain project schedules and delegate tasks to team members.Report progress to a Delivery Manager or management.Other matters such as evaluate...

  • Desktop Team Lead

    4 weeks ago


    Singapore Goldtech Resources Pte Ltd Full time

    Job Description:Monitor teams assigned projects to insure they are completed on time.Must be able to execute all assigned projects quickly and efficiently with a sense of urgency.Responds to customer inquiries regarding technical issues and manage escalations.Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room...