Student Support Officer
2 weeks ago
Location: Teck Whye Crescent
Monday to Thursday 830am to 6pm
Friday 9am to 6pm
1 year contract - 3 June 2024 to 31 May 2025
Reception Duties:
(a) Manage School front counter services
(b) Handling visitors, parents, staff, students, and addressing their needs
(c) Handling queries and complaints via phone
(d) Taking and ensuring messages are passed to the appropriate staff (e) Transferring calls as necessary
(f) Managing office inventory such as stationery and administrative
stores
(g) Receiving and delivering all incoming and outgoing mail
(h) Handle lost and found process
(i) Manage loan records of school items (e.g., uniform, umbrella, etc.) (i) Provide general administrative support to the admin office
(k) Data entry and any other duties assigned by the school
Student Service Duties:
(a) Manage student early release (recording and contacting parents) (b) Coordinating between Form-Teachers & Student Management Team (SMT) on students' movement (e.g., responding quickly to incoming messages and processing them, and alerting the SMT.) (c) Monitoring students' late coming, attendance, CCA attendance (e.g., Involving data entry, collating info, and processing info)
(d) Providing real-time information on attendance info to support SMT (e) Manage students' cellphone confiscation process
(f) Assisting in sick bay recording, ambulance recording, incident recording
(g) Manage student lift pass issuance
Qualification, The Personnel shall minimally have obtained 'A level' qualifications or its Skill & equivalent, and should preferably have the following skills and Experience of experiences:
the Contractor's
Personnel (a) Working in front counter services
(b) Working in school environment
(c) At least 3 years of experience in administration
(d) Proficient in IT environment, MS Office, Whatapps Chat,
(e) Good communication skills
(f) Good team player with a high level of initiative
(g) Able to Multitask
(h) Good Social skills
(i) Problem solving
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