Food Court Manager

3 weeks ago


Singapore Property Facility Services Pte. Ltd. Full time

Job Responsibilities

Operations Management

  • Overseeing day-to-day operations of the food court
  • Ensuring compliance with health and safety management
  • Managing vendor relationship and negotiations

Staff Supervision

  • Hiring, training and supervising food court staff
  • Schedule shifts and managing complaints and feedback

Customer Service

  • Ensuring a high level of customer service
  • Handling customer complaints and feedback

Financial Management

  • Budgeting and financial planning for the foodcourt
  • Monitoring and managing expenses

Inventory Control

  • Managing inventory levels and and ordering supplies
  • Implementing effective inventory control measures

Marketing Promotions

  • Developing and implementing marketing strategies
  • Planning and executing promotions to attract customers

Quality Control

  • Ensuring food quality and safety standards
  • Implementing and maintaining cleanliness and hygiene standards

Sales Analysis

  • Analyzing sales data and trends to optimize offerings
  • Implementing strategies to increase overall sales

Compliance and Regulationns

  • Staying informed about relevant industry regulations
  • Ensuring compliance with local health and safety codes

Event Planning

  • Organizing and co-ordinating special events or promotions within the food court

Continuous Improvement

  • Identifying areas for improvement and implementing enhancements
  • Keeping abreast of industry trends and incorporating best practices

Job Requirements

  • Minimum 5 years' experience in Food Court operations
  • Passion working in the F&B industry and its operational processes
  • Possess strong communication and interpersonal skills
  • Has the ability to professionally address customers' feedback and complaints
  • Able to promote positive work environment



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