Customer Success Executive
3 weeks ago
About Trade Intelligence Global
Trade Intelligence Global is a leading provider in Global Trade Solutions and has cultivated a reputation for excellence that resonates with industry leaders globally. We offer a suite of value-added trade services that empower businesses to navigate the complexities of global trade seamlessly.
Key Responsibilities
- Qualify leads and delegating them to sales specialists.
- Supporting the sales team in administrative duties.
- Provide sales teams with key information on prospective clients.
- Nurture client relationships and provide after-sales support.
- Proactively identify opportunities to offer value-added products and services.
- Collaborate with sales and marketing teams to provide tailored marketing materials.
- Administrative tasks and any other ad hoc tasks assigned
Key Requirements
- Diploma in Business or Marketing.
- Experience in sales coordination and/or customer support.
- Experience managing internal and external stakeholders.
- Ability to adapt to a fast-paced and dynamic work environment.
- Excellent organisational and multitasking skills.
- Basic marketing and content creation experience.
- Ability to speak minimally conversational Chinese is key as this role will require you to liaise with the China office.
- Immediate or short notices are advantageous.
Fresh diploma or university graduates are encouraged to apply.
We regret to inform that only shortlisted candidates will be contacted.
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