Regional Key Account Manager

2 weeks ago


Singapore Bollore Logistics Singapore Pte. Ltd. Full time

Key Accountabilities

Perform lobbying actions

. Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…)

. Send sales leads to network in order to increase Bollore Logistics penetration in Asia Pacific

. Establish a referencing strategy for regional or international accounts (decision-makers, accounts mapping, lines of approach…)

. Undertake necessary lobbying among prospects Key Accounts to promote Bollore Logistics and to obtain the opportunity to participate for future Tenders

Commercialize and argue Bollore Logistics sales offer

. Represent Bollore Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)

. Represent Bollore Logistics to lead and participate in tender process (RFP/RFI/RFQ)

. Sell the whole Bollore Logistics services supported by internal expertise

. Promote Bollore Logistics services and key Asia stations and regions

. Implementing new business strategies to expand new customer base and to secure target prospects

Provide consistent tariff offers

. Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites

. Establish, confirm and update Bollore Logistics tariff offers and write contracts in coordination with Legal Services

. Answer to tenders with Tender Management Desk if needed

. Participate in conjunction with Purchasing Department to negotiation among Suppliers

Service support

. Transfer obtained contracts to Operations in order to ensure required customer quality service to customers

. Support services or operation sites via appropriate information on SOP to apply

. Intervene among sites and participate in dispute settlement

. Monitor customer account profitability and problems linked to receipts with sites manager

Synthetize information through reporting

. Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business

. Report sales actions undertaken to perpetuate and develop Bollore Logistics Key Customer Accounts

. Participate to meetings settled by hierarchy

. Update CRM with weekly activities and key accounts monthly reports

Team Management

. Ensure and monitor team compliance to the Bollore's Code of Conduct and Company's regulations

. Ensure team understanding and implementation on Bollore's Value in daily work behaviors

. Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

. Plan and monitor team development together with HR Division

. Ensure updated Job Description availability for the team by coordinating with HR Division

. Ensure all changes in Department / Section socialized properly to the team

QHSE

. Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency

. Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility

. Ensure the compliance with applicable legal requirements

Qualification & Experience

. Bachelor's Degree & Above

. Minimum of 10 years' experience in a fast paced and dynamic MNC environment

. Experience in freight-forwarding/logistics/warehousing business

. Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific

. Strong sales skills, good analytical skills

. Management skills to motivate others

. Strong PC skills in Microsoft office application

. Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task

. Positive, highly adaptable and possesses strong people skills

. Able to adapt to different and difficult situations, people, country

. Be autonomous and excellent team work

. Innovative and has the ability to provide value added business solutions and alternatives

Strong communication skills, written and presentation skills in English (business communication)



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