Telemarketing Executive

2 weeks ago


Singapore Mvci Asia Pacific Pte. Ltd. Full time

Job Summary

Interact with prospective owners over the telephone and email and effectively uses sales techniques to convert them into purchasers. Develop relationships with prospective owners by following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each prospective owner. Maintain the customer relationship after the sale is complete to ensure continued satisfaction with the organization and to develop future business opportunities (i.e., referrals, additional sales).

Job Specific Tasks

Building and Maintaining Customer Base

. Follows up on referrals from owners.

. Develops and maintains records on customer contacts and use that information to support effective follow-up encounters.

. Contacts owners to monitor satisfaction, makes aware of upcoming promotions, and develops business opportunities (e.g., reloads, referrals).

. Uses available Customer Relationship Management systems (e.g., Seibel, Universe) to maintain accounts of interactions and follow up with customers with regard to purchases and contracting activity.

Inviting or selling preview packages over the phone

. Establishes trust during the warm up, discovery, and intent statement and build rapport with customer.

. Promote preview packages using approved process.

. Invite members or guest over the phone to attend preview

. Practices and continues to develop and improve sales presentation.

. Presents to customers in a manner that effectively utilizes the elements of the sales process.

. Follows up customer interaction with email, phone, or mail correspondence.

Providing Services to Others

. Responds to and monitors the resolution of customer and owner inquiries in a timely manner with accurate information.

. Leverages resources for providing service to customers and owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other

. Demonstrates total understanding of the culture and processes of the organization.

. Manages time effectively to punctually attend daily team meetings, training sessions, and customer/owner appointments.

. Participates in formal training sessions offered by management team.

. Maintains an awareness of current events (e.g., news, sports, pop-culture) and information on locations to enable customer relationship building.

. Assists in the development and mentoring of other Telesales Executives as requested.

. Understands and abides by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).

Performs other duties as assigned

Candidate Profile

. Minimum of one (1) year of experience in a similar position.

. Proficiency in the use of computer word processing skills with specific knowledge of Microsoft Excel and Word



  • Singapore, Thailand Teleperformance Full time

    The Telemarketing Executive is responsible for inviting guests to invite attend a personal preview of our onsite sales gallery and offer a discounted holiday discovery package.The Telemarketing Executive will represent client in a courteous, enthusiastic and diligent manner. All guests that are invited on a holiday package preview will be required to attend...


  • Singapore Alvin Wang Investments Pte. Ltd. Full time

    Telemarketing ExecutiveAt CO Wealth Advisory, we are next generation Financial Advisers that deploy a Premier Wealth Service model to our regional High-Net-Worth, Mass Affluent and Corporate clients, providing a holistic and comprehensive suite of financial solutions for their personal and commercial needs.We are now building an energetic and results-driven...


  • Singapore CHUBB INSURANCE SINGAPORE LIMITED Full time

    Roles & ResponsibilitiesWhat's this role about?The Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.Roles & Responsibilities Deliver sales targets and meet campaign key performance...


  • Singapore DL IDEAS PTE. LTD. Full time

    Roles & ResponsibilitiesAs a fast-growing IT solution company, we are currently looking for telemarketer to join our sales team. If you think you are the one we are looking for, we would like to hear from you!Responsibilities:• Finding own leads through search engine, yellow pages or other channels• Cold calling to businesses / potential customers• Set...


  • Singapore DHL EXPRESS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesOverall Role Purpose:Reporting to the Telemarketing Manager, this position involves supporting potential DHL Express customers reaching in to us from digital platforms and customer service department. The role will also be required to reach-out to potential customers via phone calls, emails, and live chat. The Telemarketing Executive...


  • Singapore Dl Ideas Pte. Ltd. Full time

    As a fast-growing IT solution company, we are currently looking for telemarketer to join our sales team. If you think you are the one we are looking for, we would like to hear from you!Responsibilities:. Finding own leads through search engine, yellow pages or other channels. Cold calling to businesses / potential customers. Set qualified sales appointments...


  • Singapore CHUBB INSURANCE SINGAPORE LIMITED Full time

    Roles & ResponsibilitiesWhat's this role about?The Senior Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.Roles & Responsibilities Consistently deliver sales targets and meet campaign...


  • Singapore AIA Singapore Private Limited Full time

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing,...


  • Singapore VISWISE CORPORATION PTE. LTD. Full time

    Roles & ResponsibilitiesLooking for x5 tele salesRequirement Able to handle outbound calls Customer service oriented Able to work independently Phone etiquette Strong interpersonal & communication skills* Dealing with business services/consultancy* Training will be Provided* 1 Year B2B Tele Experience NeededMonday - Friday (10am - 5pm)6hours daily (12pm...


  • Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the companyOur client run over 80 market leading business exhibitions, with events in Asia, UK, Europe…about the job You will need to quickly understand the exhibition business and how our business model has disrupted the markets in which we operate. The role will involve LinkedIn research, social media marketing and...


  • Singapore AIA Singapore Private Limited Full time

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing,...


  • Singapore MVCI ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryInteract with prospective owners over the telephone and email and effectively uses sales techniques to convert them into purchasers. Develop relationships with prospective owners by following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each prospective owner. Maintain the...


  • Singapore J MAX SOLUTIONS Full time

    Roles & ResponsibilitiesRequired Sales Business Executives / Telesales Executive/Telemarketer.Company DescriptionJ Max Solutions, all multifunction devices, implement a total office solution to customer so as to have a go " GREEN" working environment with paperless and also to make your job much more efficiency and work more productivity. Retrieve your...


  • Singapore Recruit Express Pte Ltd Full time

    Responsibilities Perform telemarketing calls to leads provided by partners to achieve sales target Understanding customers' needs and recommend suitable products to them Convert leads provided by partner to sales through telemarketing activities Ensure call activities adhered to regulations and in line with the Quality standards Requirements Call...


  • Singapore Recruit Express Pte Ltd Full time

    ResponsibilitiesPerform telemarketing calls to leads provided by partners to achieve sales targetUnderstanding customers' needs and recommend suitable products to themConvert leads provided by partner to sales through telemarketing activitiesEnsure call activities adhered to regulations and in line with the Quality standardsRequirementsCall Centre/Customer...


  • Singapore KF EMPLOYMENT CONSULTANTS Full time

    Recruitment CompanySales coordinator / Sales Executive /Telemarketer / TelemarketerBasic  $2000~2500 + Commission SchemeAllowances $200Gross 3500~40004 days office, 1 day Home (Terms and Conditions apply) Training ProvidedLocation: Kallang Pudding Road S349307Good career progressionRoles/Responsibilities• Understand client hiring requirements and match...


  • Singapore J Max Solutions Full time

    Required Business Development Executive/ Telesales Executive/Telemarketer.Company Description J Max Solutions, all multifunction devices, implement a total office solution to customer so as to have a go ' GREEN' working environment with paperless and also to make your job much more efficiency and work more productivity. Retrieve your document at anywhere any...


  • Singapore Eque Pte. Ltd. Full time

    Working Location: CentralWorking hours: 10am to 6pm (Monday to Friday)Your role:Answer incoming calls from prospective customersUse scripts to provide information about product's features, prices etc. and present their benefitsGather information about prospect needs, budgets, timelines, and decision-making processes to assess sales readiness and...


  • Singapore EQUE PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Location: CentralWorking hours: 10am to 6pm (Monday to Friday)Your role: Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Gather information about prospect needs, budgets, timelines, and decision-making processes to assess...

  • Sales Executive

    3 weeks ago


    Singapore OPENSOFT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Research, Identify and Prospect new business opportunities to build up the Sales Pipeline; Present, Negotiate and Prepare quotations and proposals that address clients’ needs and leads to ensure the closure of Sales Submit sales reports to Management in a timely manner Work closely with Opensoft Software...