Senior Account Manager

2 weeks ago

Singapore Entegris Singapore Pte. Ltd. Full time
Job Summary

Entegris is a leader in the Semiconductor Industry and is seeking a Senior Account Manager for the company's Advanced Material Handling (AMH) Division. Entegris' AMH Division provides critical solutions to monitor, protect, transport, and deliver critical liquid chemistries, wafers and other substrates for a broad set of applications in the semiconductor industry. We expect that you will embrace the role of business owner providing strategy, adding value, and executing on growth strategies to achieve success in AMH business. This role will be based in Singapore and be responsible for Sr. Account Management of Advanced Logic, Foundry, and Trailing Device Node and SiC and OSATs accounts in the Southeast Asia.

Key Responsibilities

The primary responsibility of the Sr. Account Manager will be to grow revenue while protecting Entegris profitability and assets for the AMH business unit. The role will focus on achieving BU goals in End User (Semiconductor/Panel/Storage) market segments. Additionally, this role will be recognized internally and externally as the customer business owner. We expect that you will work with BU to develop strategic plans and road maps.

  • Develops and owns the sales plan that achieves revenue, profitability and forecasting objectives.
  • Understands customer's business and technology roadmaps and drives internal teams for continuous improvement in terms of product quality, establishing technical edge, and market competitiveness for attaining or maintaining the number one supplier position. Role is also responsible for accurate forecast, maximizing revenue, margin, market share analysis and achieving Annual Operating Plan.
  • Understands corporate, division and field operations goals and develops account strategies to achieve set sales objectives with the support from manager.
  • Participates in global AMH sales and BU team meetings as well as provides new project sales strategies incorporating cross-functional team efficiencies to drive maximum revenue on complex sales opportunities.
  • Drives effective pricing strategy through contract and price negotiation processes. Focuses on enlarging and developing market share in accordance with total margin strategy.
  • Works closely with global and regional support teams such as Applications Engineering, Product Management, Logistics, Quality, Finance, Customer service, and AMH team and others BU MC/MS to ensure indirect pre and after-sale service are effectively provided.
  • Ensures channel alignment of all sales activities for accounts that are co-managed by Direct and Indirect sales channels.
  • Serves as Entegris primary point of escalation in addressing and resolving matters that have been elevated as a critical.
  • Demonstrates leadership presence that can resolve escalated matters in a manner that keeps Entegris in good standing, ensuring key stakeholders (BU, Region, Corporate, SCP-Sales Channel Partner) visibility to issues.
  • Establishes customer intimacy to ensure Entegris is supporting customer's long-term business strategy. Collaborates with customer to identify their initiatives, specify problems, define needs, and recommend solutions.
  • Develops and maintains senior level industry contacts and relationships to provide opportunities for new business.
  • Works closely with Finance, Logistics, BU and Quality and FAE to eliminate non-value add cost to improve competitiveness.
  • When warranted, develops a supplier rating management process with cross functional teams orchestrates internal action plans based on customer feedback and continuous improvement activities to achieve customer's satisfaction.
  • Utilize significant technical knowledge of product lines to maintain and pursue new business opportunities.

Requisite Criteria & Skills
  • Minimum of 10 years sales experience in Semiconductor Industry. Silicon Carbide (SiC) and OSATs market knowledge is a plus.
  • Demonstrated success with AOPs and BU goals and end-to-end execution of marketing strategies.. Excellent interpersonal and communications skills, experience working in a matrix environment and managing multiple priorities and projects with dynamic timelines to execution.
  • Knowledge and expertise in the SEMI market. Knowledge of AMHS, wafer processing/handling and/or gas/chemical delivery aspects of semiconductor operations is a plus.
  • Entrepreneurial, self-starting, strategic thinker with a demonstrated track record of success in the development and execution of marketing strategies.
  • Is curious, seeking to understand opportunities, challenges, issues, and solutions to a level that optimizes insights for maximum resolution.
  • Ability to effectively deal with ambiguity.
  • Strong bias for action and drive for results.
  • Strong written and verbal communication skills, with a strong background in data analysis including Excel and other database tools. Proficient in PowerPoint.
  • Proficiency and prior experience with the Salesforce CRM platform.
  • Ability to travel 25% domestically.
  • MBA or BS degree(preferred) with 10+ years' experience in WW SEMI Fabs, OEM tool vendor or other SEMI supplier market in a sales or field application position.
  • Strong problem-solving and sales skills knowledge of SEMI Market Advanced Logic, Memory, Foundry, SiC/GaN , OSATs a plus for the Southeast Asia Accounts.

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