Account Manager

2 weeks ago


Singapore PublicisGroupe Full time

Job Description

Account management is the key point of contact for the clients on the day to day, overseeing project delivery at timely manner, on budget and enable highest standard of strategic thinking and creative output.

Expectations of an Account Manager / Senior Account Manager

. Manages global campaign & regional campaigns

. Acts as the first point of contact for client questions and requests on particular project. Translate the business and client needs into actionable plan for internal team across planning, creative and production department.

. Builds and maintains relationships with clients, often through regular face-to-face contact and meetings

. Partners with Planners to develop and implement highly interactive strategic responses for the brand's business and communications needs

. Problem-solves high-level account and production issues and knows when to involve their supervisor

. Generate accurate reports on the status of existing accounts and new business

. Leads presentations with clients

. Manages a budget and delivery timing for projects

. Always on a look out for opportunities to cross-sell within the Groupe

. Committed to constantly improving our work and how we work

. Maintains a sense of discretion and professionalism, representing the Groupe

Qualifications

Other requirements

. Required 5 years of account/ digital/ production experience in a creative advertising agency

. Deep understanding of digital production steps and processes - responsible for high-level digital communication with clients

. Capable of writing thoughtful interactive communication strategy presentations, highlighting current trends in digital media, technology and advertising that may be utilized to achieve a client's business outcomes

. Lives the interactive ecosystem (truly born of Digital), understands how social, mobile, experiential, search, etc, all co-exist

. Able to effectively interpret and lead regarding measurement reporting, whether regarding standard or rich media advertising or social

. Rallies behind interactive briefs and pushes clients and creatives to explore new interactive projects

. Ability to work under pressure and meet deadlines in a fast-paced creative environment

. Effective negotiation and problem-solving skills

. Strong financial understanding of budgeting, estimating and agency profitability

. A track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations

. Exceptional written and verbal communication skills with the ability to communicate with all levels of employees

. Highly organized with a keen sense of attention to detail

. Exceptional initiative and follow-through skills


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