Manager, Digital Learning Product Owner, APAC

2 weeks ago


Singapore Boston Scientific Asia Pacific Pte. Ltd. Full time

Purpose Statement

The APAC EDUCARE team makes medical education and training accessible for Healthcare Professionals (HCPs) and internal Sales employees on online learning platforms. We are seeking a highly motivated Product Owner to provide user-friendly content and drive innovative solutions, ensuring that HCPs receive a world-class continuous education experience, so that more patient lives can be saved.

The Digital Learning Product Owner is a go-getter and change agent who has a clear vision of the future of medical education and digital learning. The Product Owner seeks to understand the learners' education requirements and Boston Scientific business priorities, then incorporates this knowledge to develop and curate content and learning journeys on the learning management system (LMS).

The Digital Learning Product Owner champions for the best-in-class learning experience, proactively finding and executing improvement opportunities. The Product Owner owns the digital learning roadmap, and is the key point of contact who brings content live, from design and production, to communication and promotion. The Product Owner balances between being process-oriented and results-oriented, and thinks both operationally and strategically. The Product Owner knows how to leverage A.I. and mobile technology to create better ways of working internally, and delightful learning experiences for HCPs externally.

The position will be based out of the APAC Regional office in Singapore. To be successful, the Product Owner builds rapport and trust to establish close cross-functional and regional collaboration. The Product Owner enjoys working with people in-person and virtually, with stakeholders across APAC, the US and EMEA. The Product Owner encourages people to come onboard a journey of creating this future together, leading and influencing teams without authority.

Roles & Responsibilities

You will be responsible for:

  1. Owning the end-to-end process of making digital training content, courses and learning journeys go live, ensuring that content is discoverable and utilized by users, and that users receive a best-in-class learning experience
  2. Reporting metrics, and rallying teams to achieve and exceed goals
  3. Understanding BSC's regulatory review and approval process across different markets, and making sure the content and go-to-market plans are compliant
  4. Embracing technology and driving projects to seek continuous improvements opportunities
  5. Connecting teams, influencing stakeholders, and inspiring positive change

Requirements

  • At least 10 years of relevant working experience
  • Experience in Instructional Design, with proficiency in Articulate 360, Adobe Illustrator and Photoshop
  • Experience in audio-visual editing and 3D video animation, with a keen eye for details and visual communication
  • Experience in administrating LMS and incident management
  • Experience in project management and data analysis
  • Experience in Digital Marketing, content tagging and SEO Marketing
  • Excellent interpersonal, collaboration, and communication skills
  • Enjoys interacting with stakeholders in different time zones, remote teams and users
  • Self-driven, proactive, resilient, and strong sense of ownership
  • Calm under pressure, and strong ability to handle different tasks, priorities and personalities
  • Meticulous, organized, effective, and accountable
  • Coachable, curious, and open-minded

Other Preferred Qualifications

  • Experience in following regulatory processes
  • Experience in driving AI or mobile projects
  • Experience using JIRA, SalesForce, Google Analytics, and Tableau
  • Experience in a Commercial or Finance function
  • Experience in a Regional role, interfacing and partnering with Global and Local teams

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