Success Factor Consultant
4 weeks ago
Job Description for Assistant Manager Technology
Key Role Responsibilities:
- Be an effective Technology Business Partner, working closely with business users to understand business needs and implement solutions.
- Analyse from a holistic perspective business needs, mutual interdependencies, risk and benefits to propose the best solution.
- Support the delivery of initiatives primarily on technology capabilities for Human Capital/Resource.
- Assist in planning and implementation of projects/tracks. Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Assist in the definition of project scope, requirements and objectives, involving all relevant stakeholders and ensuring technical feasibility. Develop a detailed project plan to monitor and track progress.
- Test all system areas during implementation, upgrade and/or other configuration change.
- Monitor HR systems integration(s), and any integrations to 3rd party vendor solutions.
- Work cross-functionally to solve problems and implement changes.
- Create and maintain comprehensive project documentation.
- Provide end user support to ensure adoption and ease of use.
- Resolve problems related to upgrades, releases, fixes, and improvements.
- Partner with team members to ensure alignment and knowledge transfer.
Skills and Experience:
- Tertiary Degree in Computer Science, Information Technology or equivalent in a reputable University.
- Experienced in IT project management, developing, analysing and implementing technology solutions.
- 3-5 year experience supporting HR systems.
- Excellent knowledge in HR domain, with experience implementing and supporting HR applications like SAP SuccessFactors.
- SAP SuccessFactors role base permissions experience will be added advantage.
- Good team player who is keen to learn, independent, and with strong analytical, communication and interpersonal skills.
- Strong communication and validation skills. Able to iterate through the requirements in phases, ensuring alignment with business sponsor, stakeholders, and management.
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