Head of Business Development Industrial Projects, Asia Pacific

3 weeks ago

Singapore DHL Aero Expreso Full time

Job Purpose

- Develop, manage, and control self-sufficient specialized teams in countries of responsibility

- Sourcing or suitable personnel including department heads, customer research, business intelligence & strategy development

- Generation of viable business opportunities in the Asia Pacific / global


Accountabilities


I) External Customer

DDAO Customer

- Identify potential regional & global customers

- Introduce personal customer contacts to DDAO network and build up mutual trust

- Develop key customer relations in collaboration with M&S and Global Customer Solutions (GCS)

- Undertake key leadership role in top level sales & product development initiatives to gain regional & global customers

- Initiate strategic alliances with competitors when required deemed beneficial


II) Internal Customer

Vice President ASPA

- Provide necessary cooperation and information on function business

- Develop business strategy including strategic alliances and problem solutions across the board

-Sourcing of Heads of Department through personal relationships for the various countries


Country Industrial Project

- Provide leadership in the areas of product and business development, resource utilization, country organization structure and activities

- Initiate, manage & control the development, implementation and localization of key initiatives and programmes


III) External Stakeholder

Carriers

- Maintain & develop relations with global & regional carriers


Hauliers & other relevant service providers

- Strengthen alliances & co-operations through personal relationships (multi-level)

- Political Network strengthen relationship with government bodies & representatives (e.g., embassies, trade reps)


IV) Internal Stakeholder

DHL Network

- Identify areas within the network where function can add value to existing group customers

- Joint customer meetings on all levels

- Share resources for maximization of same (e.g., manpower, carrier relationships, etc.)

- Develop interest in function and share knowledge across the road


V) Process

- Design, implement and manage the sub regional and ASPA strategic planning process for this function

- Design, implement standard operation as well as reporting procedures + process in the sub regions

- Actively promote the exchange & ad of Best & Proven Practices within the IP organizations in ASPA to leverage collective learning & to improve consistency & productivity


VI) People Management

- Determine organization structure, roles and responsibility and performance targets for the function

- Develop a culture of quality, service excellence (for internal & external customers) within the functional departments based on flexibility, cost consciousness and speed

- Plan, organize and direct and efficient and effective functional department

- Develop IKOs/KPIs with team members and monitor individual performance

-Conduct performance appraisal

- Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets

- Identify training needs and opportunities to develop a highly skilled functional department


Education/Qualification Requirements

- Bachelor's degree

- 10-15 years of experience in the field of project & heavy lift transportation from more than 1 perspective, e.g., freight forwarder and/or shipbroker and/or carrier and/or client

- Work experience in the Asia Pacific region would be a distinct advantage


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