Desktop Support Engineer

1 week ago

Singapore Avensys Consulting Pte. Ltd. Full time

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Desktop Support

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

Dispatch - Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

- Perform troubleshooting for client platform related problems

- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

- Perform service request related to client platforms.

- Monitor the agreed service level, document & maintain the configuration of the systems provide regular reporting to relevant parties.

- Involve in client platform implementation/upgrade project.

Supporting Skills: Microsoft Windows

Mandatory Skills: CompTIA A+

Years of IT exp : 3 - 5 Years

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [HIDDEN TEXT]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

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