Assistant Director, Graduate Admissions
4 weeks ago
Admissions application and selection
- Propose admissions selection criteria based on market practices, intake targets, and applicant quality.
- Manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
- Analyze admissions statistics to identify market potential and changes in applicants' preferences.
Supervisory
- Demonstrate proficiency in administrative functions, including training new staff members.
- Lead and develop a team of at least 4 support staff.
- Engage in frequent brainstorming sessions with team members to improve work processes and leverage new marketing approaches.
Administrative
- Support the Deputy Director in reviewing and updating admissions policies and Standard Operating Procedures (SOP).
- Ensure the team adheres to policies and SOPs, particularly in handling sensitive information obtained during admissions.
- Continually impress prospective students and their parents with excellent service.
Requirements
- A degree from a recognized university.
- At least 9 to 10 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
- At least 3 years' supervisory experience and in managing a team with more than 1 direct report.
- Prior experience in business development, partner and/or event management.
- Proficient in MS Office applications and data analytics.
- Good communication skills with an excellent command of written and spoken English with public speaking experience.
- A strong collaborator - ability to work well in within the team and with key stakeholders.
- Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.
- Possess strong analytical, interpersonal and customer service skills.
Hiring Institution: NTU
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