Assistant Director, Graduate Admissions

4 weeks ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Responsibilities
Admissions application and selection
  • Propose admissions selection criteria based on market practices, intake targets, and applicant quality.
  • Manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.
  • Analyze admissions statistics to identify market potential and changes in applicants' preferences.

Supervisory
  • Demonstrate proficiency in administrative functions, including training new staff members.
  • Lead and develop a team of at least 4 support staff.
  • Engage in frequent brainstorming sessions with team members to improve work processes and leverage new marketing approaches.

Administrative
  • Support the Deputy Director in reviewing and updating admissions policies and Standard Operating Procedures (SOP).
  • Ensure the team adheres to policies and SOPs, particularly in handling sensitive information obtained during admissions.
  • Continually impress prospective students and their parents with excellent service.


Requirements
  • A degree from a recognized university.
  • At least 9 to 10 years' relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.
  • At least 3 years' supervisory experience and in managing a team with more than 1 direct report.
  • Prior experience in business development, partner and/or event management.
  • Proficient in MS Office applications and data analytics.
  • Good communication skills with an excellent command of written and spoken English with public speaking experience.
  • A strong collaborator - ability to work well in within the team and with key stakeholders.
  • Possess exceptional organizational skills - the ability to multi-task and meet tight deadlines.
  • Possess strong analytical, interpersonal and customer service skills.


Hiring Institution: NTU

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