Retail Sales Associate

2 months ago


Singapore Birkenstock South East Asia Pte. Ltd Full time

We are looking for a highly motivated and customer-oriented retail sales associate to join our team. The sales associate will be responsible for providing exceptional customer service, assisting customers with product selection and purchase, and maintaining a clean and organized store environment.

 

 

YOUR TASKS:
  • Greet and assist customers in a friendly and professional manner.
  • Listen to customer needs and provide suitable product recommendations and information.
  • Retrieve merchandise from sales floor, stock room, or other inventory locations. Process customer transactions accurately and efficiently using a point-of-sale (POS) system.
  • Maintain a clean and organized store environment, including restocking shelves and maintaining visual merchandising standards.
  • Assist in inventory management, including receiving and restocking merchandise and conducting physical inventory counts.
  • Meet or exceed sales targets and customer service goals.
  • Handle customer complaints and issues in a timely and professional manner.
  • Assist in completing administrative tasks (e.g., prepare and process shipments)
  • Perform other duties as assigned.
YOUR PROFILE:
  • High school diploma or equivalent qualification.
  • Previous retail experience preferred.
  • On-the-job training provided.
  • Excellent verbal communication skills.
  • Excellent active listening skills.
  • Customer-first mindset
  • Proficient in Microsoft Office and point-of-sale (POS) systems
  • Ability to work a flexible schedule, including weekends and holidays.
  • Passion for fashion & lifestyle brands.
  • Prolonged periods of standing and walking throughout the retail space.
  • Ability to lift up to 20kg.
WE OFFER: BIRKENSTOCK offers you all the advantages of a successful, fast-growing, global company: a dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities.

Sounds exciting? It is. We are looking forward to receiving your online application.



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