Assistant Director, Environmental Services

4 days ago

Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time
Roles & Responsibilities

This role will be responsible for the Environmental Services Operations which include general cleaning, waste management, pest control, landscaping and other related environmental services.

  • General Cleaning – common areas within the resort are well maintained in terms of cleanliness and general upkeep
  • Waste Management – resort-wide disposal, recycling and all other sustainability initiatives are well managed and its benefits maximized
  • Pest Control – effective routine inspections and treatment are carried out to ensure pest occurrences remain at minimal acceptable levels
  • Landscape – resort-wide and offsite landscapes, irrigation and plant display are well managed in accordance with the policies, procedures and standards

Primary Responsibilities:

  • Plan and manage the day-to-day operations pertaining to cleaning, waste management, and pest control
  • Supervise a team and outsourced vendors in the effective performance of their contractual obligations and in accordance with established standards in guest services
  • Conduct thorough inspection of works done by outsourced vendors to ensure delivery of quality service
  • Ensure all company policies and procedures are adhered to by the team members and outsourced workers in line with the requirements of the government regulatory bodies
  • Plan and implement both short and long term routine and adhoc schedules for general cleaning, waste management and pest control at designated area
  • Maximization of productivity, ensuring outsourced vendor adhere to contract obligations. Review the technical specifications and conduct technical evaluations on cleaning, waste management and pest control contracts
  • Prepare and disseminate reports such as Daily Reports, Monthly Reports, Incident Reports, Key Performance Indicator (KPI) Evaluations and other relevant reports
  • Facilitate the planning, enrollment, conducting and updating of training records for the team
  • Monitor departmental performance, review work processes and implement improvement effort to achieve KPI
  • Manage department budget, optimizing resources within the approved budget

Requirements:

  • Minimum Diploma in Housekeeping and Maintenance Operations or related field
  • Minimum 3 years of managerial experience in a similar capacity in Facilities Management / Cleaning related industry
  • Possess advance knowledge of housekeeping services, waste management or pest control
  • Able to correspond and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Handle enquiries or feedback from team members, co-workers and vendors pertaining to Environmental Services Operations
  • Possess strong leadership qualities and able to motivate a team with diverse backgrounds. Strong communicator with excellent management skills
  • A team player with strong business acumen and solutions-oriented, creative, resourceful and results driven
  • Adaptable to a fast-paced and dynamic work environment
Tell employers what skills you have

Game Development
Texturing
Management Skills
Sustainability
Water Quality
Work Well Independently
Housekeeping
Environmental Engineering
Maya
3D
Titles
Waste Management
Landscaping
Team Player
Facilities Management

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