Asia Pacific

3 weeks ago

Singapore Shiseido Full time
Asia Pacific - Regional Regulatory & Quality Management Director

Join to apply for the Asia Pacific - Regional Regulatory & Quality Management Director role at Shiseido

MAIN PURPOSE
The incumbent will drive overall Regulatory Affairs strategy and execution for the Companies in the region to ensure regulatory compliance. He/She will oversee Quality Management in the region to support Shiseido group quality. He/She will also enhance consumer relationships within the region.

Key Responsibilities

Regulatory Affairs
  • Lead and guide a regional regulatory team to manage regulatory affairs for the Companies, such as formula compliance, labelling compliance, and registration/notification compliance.
  • Plan and execute short-term and long-term goals/objectives in regulatory field to ensure marketing objectives are met.
  • Supervise registration/notification of products by both local affiliates and distributors for obtaining approval of new products, update, and maintenance of existing product licenses.
  • Collect evolving regulations and conduct critical assessments on the impact of those regulations. Provide counsel to stakeholders/management on relevant courses of action. Lead advocacy to local authorities in cooperation with industry associations to minimize business impact caused by relevant regulations.
  • Provide accurate and timely support to local affiliates and distributors regarding regulatory inquiries from local authorities, consumers, retailers, and other stakeholders.
  • Ensure claim/advertisement compliance in cooperation with APIC for inquiries from SAPAC Mkt, GIC, and other relevant stakeholders.
  • Report and share major regulatory issues to HQ monthly, with immediate reporting for urgent/critical issues.
Quality Management
  • Lead and guide a regional quality team to manage quality control for the Companies, including handling consumer complaints related to health and quality.
  • Plan and execute short-term and long-term goals/objectives in quality to meet marketing objectives.
  • Provide support to local affiliates and distributors regarding quality inquiries from authorities, consumers, retailers, and stakeholders.
  • Report major quality issues to HQ monthly, with immediate reporting for urgent matters.
Consumer Relationship
  • Update consumer-related policies and execution plans to enhance consumer relationships within the region.
  • Support local affiliates with health/quality complaints from a technical and consumer relationship perspective.
  • Perform any other duties as assigned.

Requirements

  • Degree holder in a relevant discipline from a recognized tertiary institution.
  • Preferably over 10 years of experience in regulatory affairs, ideally in the cosmetics/beauty industry.
  • Knowledge of cosmetic science/technical aspects (ingredients, formulation, safety, efficacy).
  • Excellent interpersonal and communication skills.
  • Proficiency in English.
  • Willingness to travel globally for business.
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Quality Assurance
Industries
  • Personal Care Product Manufacturing
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