Senior Product Management Leader, Loyalty

3 weeks ago


Singapore GRABTAXI HOLDINGS PTE. LTD. Full time
About Grab and OurWorkplace

Grab is SoutheastAsia's leading superapp. From getting your favourite mealsdelivered to helping you manage your finances and getting aroundtown hassle-free, we've got your back with everything.

In Grab, purpose gives us joy and habits buildexcellence, while harnessing the power of Technology and AI todeliver the mission of driving Southeast Asia forward byeconomically empowering everyone, with heart, hunger, honour, andhumility.

Get to know therole

We are looking for a dynamicand experienced product leader to own and drive the strategy andproduct roadmap for Consumer Loyalty. You will be reporting to Headof Product, Consumer Experience.

This role willbe onsite and based inSingapore.

The Critical Tasks YouWill Perform
  • Lead ateam of product managers focussed on your area ofresponsibility.
  • Define a winning strategy androadmap for your area of responsibility by distilling input fromvarious internal and external stakeholders and guide long-termproduct innovations for Grab's future success.
  • Coordinate with other stakeholders to work on yourroadmap by providing guidance including prioritisation andtradeoffs to a large group of engineers, designers and distributedoperations team.
  • Define success criteria andtracking metrics that measure the impact of your work againstagreed goals.
  • Be a team player, live ourvalues and contribute to broader objectives of Grab to achieve ourmission to create economic empowerment for the people of SoutheastAsia.
WhatEssential Skills You Will Need
  • At least 10 years experience in Product Management inroles with a focus on consumer engagement and loyalty in the techindustry.
  • Experience in operate a complex andambiguous environment, constructing clear strategies and roadmapssupported by analysis and data from loosely defined priorities andgoals.
  • Expertise in creating and managingproducts through full software product lifecycle includingemployment of design thinking in synthesizing requirements,inclusion of customer centricity into every stage of product lifecycle, leading by influence of a large, culturally diverse anddistributed team, data driven decision making across the productlifecycle and demonstrated success in managing products fromconcept to retirement.
  • Demonstrated grasp offinancial concepts to plan resource allocations and ongoingtracking against business objectives
  • Degree incomputer science, software engineering, information technology,business finance, economics or related field.
  • concepts and strategies to all levels from executiveleadership to engineering and operations.
  • Demonstrated leadership of a team including goal setting,personal development and coaching and inspiring forimpact.
Lifeat Grab

We care about yourwell-being at Grab, here are some of the global benefits weoffer:
  • We have your back withTerm Life Insurance and comprehensiveMedical Insurance.
  • With GrabFlex, create abenefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved onesthrough Parental andBirthday leave, and give back to yourcommunities through Love-all-Serve-all(LASA) volunteering leave
  • Wehave a confidential Grabber AssistanceProgramme to guide and uplift you and your lovedones through life's challenges.
  • Balancingpersonal commitments and life's demands are made easier with ourFlexWork arrangements such as differentiatedhours
What We StandFor at Grab

We are committed tobuilding an inclusive and equitable workplace that enables diverseGrabbers to grow and perform at their best. As an equal opportunityemployer, we consider all candidates fairly and equally regardlessof nationality, ethnicity, religion, age, gender identity, sexualorientation, family commitments, physical and mental impairments ordisabilities, and other attributes that make them unique.

  • Singapore GRABTAXI HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to...

  • Loyalty Manager

    2 weeks ago


    Singapore SONAK ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesSONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program.Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected.As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key...

  • Loyalty Manager

    2 weeks ago


    Singapore SONAK ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesSONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program.Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected.As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key...

  • Loyalty Manager

    3 weeks ago


    Singapore SONAK ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesSONAK is looking for a Loyalty Manager to define, develop and implement the loyalty program.Throughout the development and execution of the loyalty program, continuous innovation and learning from best practices will be expected.As the loyalty manager, you will act as a focal point and be a leader in driving collaboration across key...


  • Singapore Evolution Singapore Full time

    Key ResponsibilitiesVision & Strategy: Shape the vision and strategy for rewards and loyalty initiatives, ensuring they enhance user experience and align with overall business objectives.Product Development: Drive end-to-end product development, collaborating with UI/UX, tech, operations, and compliance teams to bring innovative solutions to market.External...


  • Singapore Evolution Singapore Full time

    About the RoleWe are seeking a skilled Rewards Product Manager to lead the development of loyalty, benefits, and incentive programs across our suite of products, including payments, cards, and digital asset transactions.


  • Singapore TechM Solution Full time

    Description: We are looking for a highly skilled Loyalty Program Manager to develop and execute loyalty strategies that enhance customer lifetime value (LTV). The ideal candidate will have experience in CRM platforms and marketing automation tools, as well as knowledge of A/B testing methodologies and customer segmentation.Responsibilities:Design and...


  • Singapore Airbnb Full time

    Airbnb is seeking a Senior Product Leader, APAC Growth Initiative, to join our team.The ideal candidate will have 8-12 years of product management/marketing experience, a demonstrated track record of product leadership, and success in building and scaling global consumer products and ecosystems that people love.Responsibilities will include implementing...


  • Singapore Nicoll Curtin Full time

    As a Product Development Leader, you will play a key role in driving the development and expansion of our digital platforms. This is an exciting opportunity to join our team and contribute to shaping the future of our online presence.About the RoleWe are looking for a highly skilled Product Development Leader to define and execute the product roadmap,...


  • Singapore National Library Board Full time

    About the Job: As a Senior Customer Insights Manager, you will be responsible for leading the development and implementation of customer insights strategies across various business units. Your expertise will help drive business growth by identifying opportunities to improve customer satisfaction and loyalty.You will work closely with senior leaders to...


  • Singapore EHPLABS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Loyalty Email & SMS Specialist Singapore | Full-TimeAbout EHPlabs:EHPlabs is a global leader in the health and fitness industry, dedicated to creating innovative, high-quality supplements that empower individuals to achieve their fitness goals. With a strong presence in the industry, we prioritize customer...


  • Singapore EHPLABS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Customer Loyalty Email & SMS Specialist Singapore | Full-TimeAbout EHPlabs:EHPlabs is a global leader in the health and fitness industry, dedicated to creating innovative, high-quality supplements that empower individuals to achieve their fitness goals. With a strong presence in the industry, we prioritize customer...


  • Singapore Sunrise Senior Living Full time

    Job Description:As a Life Enrichment Manager at Sunrise Senior Living, you will play a vital role in enhancing the lives of our residents by creating engaging and personalized experiences.The ideal candidate will have experience working with seniors with memory impairments and possess excellent communication skills. They will be responsible for developing...


  • Singapore The Paper Bunny Full time

    We're passionate about creating a unique and memorable experience for our customers. As a Community Manager, you'll be responsible for developing and executing strategies to deepen customer engagement and loyalty.About the Role:You'll work closely with our wider team to create a seamless customer journey, from initial contact to repeat business.You'll plan...


  • Singapore This Is An IT Support Group Full time

    Career SummaryThis Is An IT Support Group is looking for a Brand Loyalty and Retention Strategist to join our team. As a seasoned marketing professional, you will be responsible for developing and executing CRM strategies that drive customer engagement and brand loyalty in APAC.Responsibilities:• Develop and execute CRM roadmaps to ensure seamless customer...

  • Crew Leader

    2 weeks ago


    Singapore PARADISE HOTPOT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsReporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.Take responsibility for the business performance of the restaurant Plan and analyse restaurant sales levels and...

  • Crew Leader

    2 weeks ago


    Singapore PARADISE HOTPOT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description & RequirementsReporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety. Take responsibility for the business performance of the restaurant Plan and analyse restaurant sales levels and...


  • Singapore Citigroup Inc. Full time

    Citigroup Inc. is a global leader in financial services, serving millions of clients worldwide through our innovative products and services.About the RoleThe Senior Product Manager position is a key role within our Product Management team, responsible for driving business growth and market share through the development of product plans, strategies, and...

  • Product Manager

    2 weeks ago


    Singapore PEOPLEBANK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesProduct Manager - Loyalty and EngagementContract until 30 Sep 2025 (maternity cover) Hybrid work arrangement Work location: Robinson RoadThe OpportunityProduct ManagementPrepare client ready materials for program management, portfolio optimization, and deployment activities. Clear understanding of company's existing capabilities...


  • Singapore TDCX Singapore Full time

    Career Opportunity: Senior CX Management LeadAbout the CompanyTDCX Singapore is a leading provider of transformative digital CX solutions, enabling world-leading brands to acquire new customers, build customer loyalty, and protect their online communities.Job DescriptionWe are seeking a highly experienced Senior CX Management Lead to join our team in...