Senior Customer Insights Manager

5 days ago


Singapore National Library Board Full time
About the Job: As a Senior Customer Insights Manager, you will be responsible for leading the development and implementation of customer insights strategies across various business units. Your expertise will help drive business growth by identifying opportunities to improve customer satisfaction and loyalty.

You will work closely with senior leaders to develop and implement data-driven initiatives that meet business objectives. Your responsibilities will include:
Leading cross-functional teams to deliver CX projects
Analyzing customer feedback and data to inform business decisions
Developing and maintaining stakeholder relationships

We seek a seasoned professional with a strong background in customer insights and experience in driving business results.

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