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Senior M365 Engineer
4 weeks ago
· Technical Delivery
- Undertake projects related to IT infrastructure (physical and virtual servers, Microsoft Exchange, Microsoft 365 technologies, Azure AD, Active Directory on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
- Project implementation - Plan, gather requirements, design, test, implement, troubleshoot systems as per system requirements for new or existing systems (Exchange on-prem and M365 technologies)
- Provide technical support and advice to users on systems or Microsoft 365 technologies related issues or queries
- Perform data migration to M365 (Exchange Online, SharePoint, Teams and OneDrive) from on-prem Exchange, file servers, SharePoint or Google Workplace Service (GWS)
- Perform Exchange on-prem / hybrid and Microsoft 365 technologies administration/maintenance and works toward continuous optimization of systems performance
- Standby with on-call availability with varied shifts including nights, weekends and holidays during critical cutovers, L2 support onwards
- Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
- Cross group collaboration
- Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
Qualifications/Experience/Knowledge
· Diploma/Degree or other equivalent
· At least 5 years of experience
o At least 3 years of project delivery experience
o At least 2 years of support experience
· Design, implement and support infrastructure projects
o Technical knowledge of on-premises (M365, Exchange 2013/2016) and email infrastructure related areas – Exchange cert renewal, CA Setup
o Technical knowledge of data migration to M365 (Exchange Online, SharePoint, Teams and OneDrive) from on-prem Exchange, SharePoint and Google Workplace Service (GWS)
o Technical knowledge of infra stack (AAD, Active Directory migration services 2016/2019, Clustering)
· Hardware experience
- IBM, Lenovo, HPE, Dell, Huawei
· Possess strong problem-solving skills and able to prioritize and manage multiple tasks
· Strong communication skills
o Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
o Able to interact with various levels of internal and external stakeholders both in written and verbal forms
· Demonstrated project management experience handling multiple projects simultaneously
· Ability to efficiently understand client organizations and their business model and to tailor relevant processes to privacy requirements.
· Skill requires:
o Powershell scripting
o Microsoft 365 technologies - M365 Administrator Expert
o Exchange On-prem / hybrid environment
o Active Directory
o Entra ID (Azure AD) & Entra ID Connect
· Added advantages:
o Hyper-V
o ITIL Certification
o Azure cloud certification.
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Tell employers what skills you haveMicrosoft 365
Management Skills
Azure
Hardware
Active Directory
Scripting
Microsoft Exchange
Virtual Servers
SharePoint
Data Migration
ITIL
Stakeholder Management
Project Delivery
Technical Support
