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Sharepoint/m365 Application Support Analyst

2 weeks ago

Singapore U3 Infotech Pte Ltd. Full time

SharePoint/M365 Application Support Analyst will provide hands-on support of M365 technologies.

**Responsibilities**:
Troubleshoot and resolve varying levels of technical issues.
Support infrastructure related activities for SharePoint Server 2016, e.g. patching, upgrade.
Support data migration activities for OneDrive/SharePoint.
Performing change requests and service requests related to BAU task for SharePoint on-premises and Microsoft 365 services.
Implement, maintain, and support of SharePoint on-premises and Microsoft 365 business solutions, to include but not limited to SharePoint, Teams, M365 apps and any related technologies the organization may involve.
Work with stakeholders to optimize usage and adoption of Microsoft O365 solutions.
Maintain user communication and ensure user satisfaction during and prior events.
On-call rotation for escalations from service desk.

Skillsets

Demonstrate strong analytical, troubleshooting, and problem-solving skills.
Administration experience in an enterprise IT environment, having performed operational and break/fix activity.
Strong knowledge of M365 services/capabilities.
Proficient in PowerShell scripting.
Good team player who is keen to learn and able to work independently.
Good understanding in Azure technologies.

About the Company

U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002. Our clients include Fortune 100, MNCs, Leading Regional Organizations, Government organizations, and Start-ups. We work with clients across Banking, Insurance, Bioscience, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.

We have been growing rapidly through value creation, solving complex problems, and addressing the opportunities of our clients’ businesses. We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources