Help Desk Support Engineer

**About Our Client** Our client is a Service Solutions Provider (SSP) specialising in tailoring effective solutions for service-centric organisations to enhance their profitability, productivity, efficiency and control. They are dedicated to Empowering Solutions Through Services to help their clients to achieve their strategic business objectives. They...

Provide technical help desk support to users. Respond to incoming requests for IT support and resolve network, hardware and software issues with computers. Perform technical maintenance and software installations and updates. Provide technical support to clients experiencing computer hardware and software issues Help desk technicians must have skills like...

Job Title: Technical Help Desk Support Location: Remote Hours: Must be available during weekends and US hours Languages Required: English should be Fluent (Mandarin would be a plus) We are seeking a highly skilled Technical Help Desk Support to manage and resolve hardware-related tickets for our clients, primarily focusing on data centre operations. Key...

Help Desk and IT Support (Technical Product Support)This position is open to Singapore Citizens and PR only. About Us: Weilbach A/S is one of the leading software and development company specializing in Maritime solutions. Headquartered in Denmark with offices in UK, Egypt, Canada and Singapore, we are looking for a dynamic and highly motivated individual to...

We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

**Job Summary** Yuka is seeking dedicated Bank IT Help Desks to join our dynamic team in Singapore. Here, you will play a crucial role in providing high-quality first level IT support to the customers and fostering a culture of collaboration, transparency, and accountability. We are offering a 2-year renewable contract based on satisfactory performance and...

Job Description:User Support & Incident Handling:Provide first-level IT support via phone, email, and chat.Log, categorize, and prioritize incidents and service requests using ServiceNow.Perform initial diagnosis and resolve or escalate issues according to ITIL processes.Monitor ticket queues and ensure timely resolution in line with SLAs.Maintain clear...

Roles & ResponsibilitiesJob ResponsibilitiesApplication Support• Install other 3-party applications upon request. • Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc. • Making support request to issues related to Microsoft Office 365 platform.• Microsoft Office Apps Issues, e.g. OneDrive access...

Roles & ResponsibilitiesJob Responsibilities Application Support• Install other 3-party applications upon request. • Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRIQ Ticketing, etc. • Making support request to issues related to Microsoft Office 365 platform.• Microsoft Office Apps Issues, e.g. OneDrive access...

IT Help Desk (Training provided - Entry Level)As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end users through phone calls, email, or live chat whenever end users encounter IT-related issues. Responsibilities Provide accessible, timely, effective, efficient, and professional quality service to resolve...