iot innovations manager

2 days ago

Singapore ISENSE GLOBAL PTE. LTD. Full time
Roles & Responsibilities

o Sales & Marketing

o Responsible for all day-to-day sales operations (office and project), ensuring smooth running of business activities.

o Set and achieve sales and marketing strategic goals in line with company objectives.

o Responsible for all sales and marketing support activities.

o Review and formulate sales and marketing strategies on targeted accounts.

o Conduct market research and competitor analysis to identify opportunities for growth.

o Develop and maintain strong relationships with municipalities, urban planners, architects, M&E consultants, FM companies, and contractors.

o Prepare proposals, quotations, and pricing strategies.

o Responsible for all after-sales collections.

o Project Solutioning & Technical Support

o Engage in project solutioning by evaluating client requirements and proposing suitable IoT solutions.

o Customize smart city solutions (e.g., smart lighting, smart metering, smart fire protection, healthcare IoT) based on project needs.

o Work closely with the technical team to ensure feasibility and cost-effectiveness of proposed solutions.

o Oversee the customer support process and organize efforts to enhance customer satisfaction.

o Provide technical clarifications during project implementation and commissioning.

o Solution Presentation & Training

o Prepare and deliver solution presentations, demonstrations, and proof-of-concepts.

o Conduct training sessions and workshops for municipalities, consultants, architects, FM companies, and contractors to promote adoption of IoT solutions.

o Act as the subject matter expert (SME) during industry events, seminars, and exhibitions.

o Develop training materials, presentations, and product guides tailored to different audiences.

o Customer & Account Management

o Maintain long-term relationships with strategic customers and stakeholders.

o Act as a key liaison between clients and the company, ensuring proper communication of requirements.

o Follow up on project deliveries, milestones, and client satisfaction.

o Manage escalations and provide solutions to resolve client concerns promptly.

o Strategic & Management Responsibilities

o Support management in identifying new business opportunities and partnerships.

o Provide input for product development and innovation roadmap based on market feedback.

o Track sales performance metrics and prepare reports for management review.

o Any other duties delegated by the management.

Tell employers what skills you have

Market Research
Sponsorship
Focus Groups
Lighting
Aftersales
Autonomy
Solutioning
Fire Protection
Customer Support
Healthcare
Exhibitions
Sales Operations
Product Development
C#
Laboratory
Technical Support

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