Client Services Lead
4 weeks ago
Job Description:
- Lead revenue growth for strategic accounts and direct client-facing initiatives.
- Collaborate with the Client Industry Managers to design and implement sales plans.
- Oversee and mentor a team of account managers, providing guidance and support.
- Develop and execute strategic account plans aligned with client objectives.
- Build and nurture relationships with partners.
- Build and help run Business reviews (quarterly, monthly, weekly) for key stakeholders.
- Ensure partner objectives are met by liaising with internal teams.
- Gain a deep understanding of partner business goals and provide actionable insights.
- Become an expert in advertising campaign best practices and drive performance-related opportunities.
- Lead client meetings, present solutions, and identify cross-sell and upsell opportunities.
- Advise key advertisers on media strategies and product features.
Requirements:
- 10+ years of digital advertising sales experience, managing high-value relationships, driving strategic learning agendas, and owning client communication.
- Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge.
- Experience leading teams of key account managers and managing high-value relationships.
- Strong analytical, communication, and presentation skills.
- Technical foundation in Search/Shopping/Display/Social advertising technologies.
- Experience with Ecommerce & Retail-based advertisers.
- Preferably experienced in CRM tools such as Salesforce, Office/G-Suite collaboration and presentation tools.
CRM
Background Checks
Microsoft PowerPoint
Advertising Sales
Advertising
Outsourcing
Online Advertising
digital advertising
Salesforce
Team Development
Google Apps
Career Development
Payroll
Analytical Problem Solving
Revenue Growth
Presentation Skills
Customer Service
Decision Making
Service Delivery
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